kryal castle
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kryal castle印象
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Dear Oceanroze,Thank-you for your review of Kryal Castle.I do appreciate your honesty and we are certainly already working on many of the issues you identify - particularly the lolly shop and the food in the Mountain Inn.It is certainly true that our target is a family market and that many of our activities are aimed at younger children.I do hope that your child is ok and I am sorry to hear that there was an injury. Our staff are our greatest asset and they love their roles here at Kryal Castle but I will be sure to pass on the feedback that more staff are required in the areas you mention.Once again, thank-you for your honesty.Kind Regards,Serena
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Dear Crossflow80,Thanks for your review of Kryal Castle.I am so pleased that you and your family enjoyed your visit and I will be sure to pass your feedback onto Cameron (the blacksmith).We hope to see you again in the future.Kind Regards,Serena
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Dear Vicki W,Thanks for your review of Kryal Castle. It sounds as if you attended the Medieval Knights Show.Following from visitor feedback we are about to finish this show and have another package that we are working on to replace it which, we think, will be much more in keeping with the experience visitors expect for this package.Thanks again for your feedback and I hope that you may have a chance to come back and experience our daytime offering soon.Kind Regards,Serena
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Dear Deidre C,Thanks for your review of Kryal Castle.I am glad you enjoyed what you did see of our attraction and hope that you will come back and see us when we have a full timetable.Kind Regards,Serena
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Dear Michelle S,Thank-you for your review of Kryal Castle. I am so pleased that visiting us bought back so many good memories for you and that you had the chance to enjoy our new program of activities with your grandsons.We look forward to welcoming you back to Kryal Castle again in the future.Kind Regards,Serena
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Dear Jonuske,Thanks for your review of Kryal Castle.I am so pleased to read that you enjoyed your visit. It's true that The Castle has become a prominent part of the Ballarat landscape over the past 40 years and we're very keen to see it shine again in the future.We look forward to seeing you in the future.Kind Regards,Serena
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Dear Yardy07,Thanks for your review of Kryal Castle.It is certainly a very different experience having The Castle to yourself during the week than it is to visit on a day where we are open to the public. Whilst it is terrific to have the place to yourself there is certainly more of an air of excitement when we are open and there is activity around (which can make the castle itself seem tired when we are closed to the public).The suites are terrific for proximity to Ballarat and we certainly take a great deal of pride in the presentation of these.Hopefully, you may get the chance to come and visit us again in the future when we are open so that you can partake of the full Kryal Castle experience. Kind Regards,
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Dear Therese G,Thanks for your review of Kryal Castle.I am pleased that you enjoyed the joust and the potion making activities.We do recognise that there are many activities for younger children and we are currently working on some plans for new activities for older age groups as well.As you noted The Castle is a large space and there are several areas that we have plans for in the future that are not yet up and running.I think if you were to visit us again in the future you would see even more changes to what's on offer.Kind Regards,Serena
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Dear Sandie30,Thanks so much for your review of Kryal Castle. Great suggestion about the children's clothing - Militia training on the arena can be a dusty affair.You are correct - our animals are much loved and well looked after. On hot days we do schedule extra water checks for the animals and, as you would have seen, they are in shade as well, but we do keep a close eye on them.I will certainly pass on your lovely feedback to our staff. They love knowing that visitors have enjoyed their experience at Kryal.I do hope we'll see you again.Kind Regards
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Dear Melanie M,Thanks so much for your review of Kryal Castle.I am very pleased you enjoyed your visit despite the weather.I have to agree with you - the joust is a personal favourite of mine too.We hope to see you again in the future.Kind Regards,Serena