the workshops rail museum

the workshops rail museum印象

• 

  karendU9643PR

  Hi Karen, thanks for your review and it’s great your family enjoyed the Museum and the 'Day out with Thomas' event we have on at the moment. Our interactive exhibitions and play areas are always a great hit with the kids and I’m glad that you were able to enjoy the air conditioning of some of our displays! I’m delighted you had an enjoyable day.Kind regardsAndrew Moritz, Director

• 

  1Lea

  Hi Lea, thanks for your review and I’m delighted to read you love the hands on exhibitions, and that you’re a regular visitor. Thanks also for your comment about the volume of the shows during our Day out with Thomas event and I’d like to let you know that we now offer two storytelling sessions with The Fat Controller which are quieter than the shows. These will be on at 12noon and 1pm for upcoming Day out with Thomas event. Looking forward to seeing you back at the Museum soon.Kind regardsAndrew Moritz, Director

• 

  357DebbieH357

  Hi Debbie, it’s great to read you had a good visit. We do love seeing children enjoying their day at the Museum and engaging with all things rail as they learn while having fun. Our model railway is very popular with adults and children alike. Thanks for your review.Kind regards,Andrew Moritz, Director

• 

  travelbugbitten10

  Thanks for your review and I’m delighted to read you had such a great time on your visit. Our team aim to create an engaging and fun experience for everyone so it’s heartening you and your grandchildren enjoyed so much of what we have on offer. Delighted that you upgraded to an Annual Pass on your visit so we look forward to seeing you again soon!Kind regards,Andrew Moritz, Director

• 

  JPumpa

  Thanks for your review and I’m delighted you enjoyed your visit.Kind regardsAndrew Moritz, Director

• 

  suecollins58

  Thanks for your review of your visit to the Museum. We try to create an engaging experience for all visitors but it looks like we didn't meet your expectations on this occasion, so I apologise for that. Good to read that you thought some parts of the Museum were interesting.Kind regards,Andrew Moritz, Director

• 

  hollyt18

  Dear Holly, thanks for your feedback and I’m sorry that we fell short of meeting your expectations on the Christmas Express Steam Train on Sunday. The trip was part of our ‘Santa Sunday’ event that was happening at the Museum and because there is only one Santa he stays at the Museum throughout the day to be part of that event. As such we are very careful not to promote the trip as a ‘Santa’ steam train. Our Museum staff were in festive style clothes and handed out activities bags which included a Christmas themed activity. Sorry about the situation with the strollers and we’ll discuss with Queensland Rail how we can manage this better on trips that include historic platforms where they are much shorter than modern suburban platforms. We will also speak with the organisation that controls the historic Grandchester station about adding a change table in the toilets to make the experience better for people with young children. Thanks once again for your review and please be assured that we are taking your comments on board so we can improve the experience in the future.Kind regardsAndrew Moritz, Director

• 

  Iamnones

  Thanks for taking the time to provide us with a review of your visit. It’s great to read you enjoyed your day with us. Sorry about your experience with the train ride and jumping castle in relation to payment. In addition to paying cash at the ride we also have the option of paying by EFTPOS in our Museum Shop and they will give the visitor a ticket for the ride. However, it looks like this message didn’t make its way to you on what was a very busy day. We’re in the process of updating our signage for the rides so we will include this information on the new signs. Thanks again for providing us with the feedback and we hope to see you again soon.Kind regardsAndrew Moritz, Director

• 

  Hi Heather, thanks for your review and it’s great to read the Museum is a great place to visit with your boys. We look forward to your next visit!Kind regardsAndrew Moritz, Director

• 

  champagne142014

  Thanks for your great review and I’m delighted you enjoyed your visit. Our team aim to create a great visitor experience for everyone so it’s heartening to read that both yourself and your grandchildren enjoy the Museum so much. We look forward to welcoming you back many times with your Annual Pass.Kind regardsAndrew Moritz, Director