calypso's cove
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calypso's cove印象
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I'm there with my 7 year old daughter and two out of the three ticket machines are out of order and there were 6 kids in line ahead of us that had collected 5000 tickets between them that we were behind. I asked if we could just tally them up since their machines were out of order and we were told that we could not simply count our tickets and tell them how many there were (like the old days). I asked the "manager" what would happen if the 3rd machine died and he said "that wouldn't happen because that one is very reliable". So the 6 kids let us cut and tally up our 200 tickets and after my daughter had picked out most of her items from the display area, she was over by 4 freakin tickets and the woman behind the counter made her put back one of the toys she had selected! I will never give them another penny of my hard earned money.
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Hi, I'm sorry that you had a less than impressive experience during your trip to Calypso's Cove. All of your comments help us to see where we can improve and in turn helps us to become better. Most of the issues that you ran into could have been taken care of on site had you sought out a manager. I apologize that a ride attendant was rude to you - that's unacceptable & should not have happened. If you had brought that situation as well as the bathroom condition, broken golf putter & bumper boat pool to the attention of the manager on duty, all problems could have been solved right then. Unfortunately, for safety rules & regulations, we are unable to operate Go Karts in the rain. Running into other Go Karts is also against safety rules that are put in place to make the ride safe and fun for all guests. Again, the yelling from the ride attendant should not have happened and I apologize for that. Every single year we continue to make improvements to better our business. This past year we re-vamped the arcade and Pizza Hut Express areas. Both areas got a make-over - new paint, carpeting, counters, signage, some new equipment, etc. We've also added a brand new state-of-the-art Zip Line. Again, we appreciate you taking the time to tell us about your visit as it helps us to fix the problems. That being said, we hope that you and your family consider giving us another try and visiting us in the future. Thank you & we hope to see you soon
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Thank you for taking the time to write a review - we appreciate your feedback! We're so glad that your children enjoyed themselves here! We apologize for the mini golf flooding, after last years rainy summer, we are working to improve that issue for this coming season. We hope that you come back and visit us again soon and take advantage of our daily specials - there are both food & ride specials to help save money! Also, we encourage guests to buy tickets in bulk - the more you buy, the more you save!
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Thank you so much for the 5-star review! We're so happy that you and your family enjoyed your time at Calypso's Cove - we strive to provide fun family entertainment at affordable prices. We look forward to seeing you in the future!
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The kids love the go-carts!!! We try to go during less busy times of the day. Older kids tend to run up and down the walk-way so watch your little ones so that they do not get knocked over.
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Thank you for taking the time to provide us with your feedback as it helps us to improve. We pride ourselves in maintaining a fun & clean family environment, and we're happy that you found that here. In the future, we encourage you to take advantage of our Daily Deals that can be found on our website. Also, the more tickets you buy, the more you save! Having said that, we hope that you'll consider a future visit to Calypso's Cove!
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I was really disappointed in this place. The tickets are $5 for one ride, but it's 4 minutes long. For a family of 4 you are spending $20 on a 4 minute ride. They go-carts and bumper cars are nothing to write home about and half of them didn't even work. The arcade games are crappy and everything is so dark you can't see what you are doing. We left after a half hour and spent $50! We spent less than that at the water park for the whole day! The "Pizza Hut" express is gross with hardly any items to choose from. The only good thing about that place was the nice delivery driver who came to our campsite.
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Mini-golf provided a good hour of fun. Go-Karts were nice. Bumper Boats looked fun...too chilly for us to go on them when we were there. Arcade was small, but fun for rainy days.
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Hi - we're sorry you had a negative experience while at Calypso's Cove - we want all of our guests to enjoy all of our rides & attractions. We'd like to apologize for the trouble you had with some arcade games - we have an arcade technician on duty at all times to assist our guests. Please be assured that we are looking into this to ensure that all games are operating properly for everyone's enjoyment. We appreciate your business and hope that you will come back and visit us again. Thank you.
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Thank you for providing us with your feedback, we're sorry that you did not enjoy Calypso's Cove. Many people enjoy CC after a day in Old Forge as it is something fun for the whole family to do after hours. We have rides/games/attractions for all ages and we offer Family Fun Deals to make it affordable! We're always looking for new and exciting additions which is why this year, we did a total arcade make-over, added a new Trackside BBQ menu, & installed a Zip Line. Having said that, we hope that you'll come back and visit Calypso's Cove to see all that we have to offer.