visited this little shop to look for gifts for home. I found my coo coo clock that I have been hoping for, they will be shipping it to me. They said it would take 4 to 6 weeks and can't wait!:)......So many clocks to chose from it was very hard! Thank you for the nice visit!
We had visited in September. Purchased 3 gift baskets, but they were going to have to put 2 more together as they only had one as a display. Instead of waiting for her to put them together she suggested to just put all the products in a bag and I could put it together at a later time. Unfortunately I should had double checked I received everything and sadly I didn't. When I contacted the store, Stefan acted like he was going to make it right, asked for pictures, total, credit card info., etc but never heard back from him again. I tried contacting him several times and no response. It saddens me that's there customer service. Double check you bags before you leave the store!!!!!!!!!!!
I have traveled to St.Goar several times and ALWAYS go to Stefan's Wine Paradise. Stephen is awesome to do business with. My friends and I have bought several bottles of wine, brandy and gifts and he has shipped them to the states for us. This year I called twice and had him ship his "out of this world" peach brandy to me. It arrived within the three-four week time frame that I expected. I will continue to do business frequently with Stefan. I would very much encourage everyone to try his brandy...it is the very best. Stefan is a great guy.
I have been to St. Goar two times now and each time I have enjoyed the peach brandy! He makes the best brandy I have ever had. Coming from the states it is such a joy to meet his inviting clerks and I even buy his products online and ship them over seas! It makes for a great treat and a great conversational piece as an after dinner drink. You must stop here on your way up or down from Rheinfel's castle during your stay in St. Goar
Enjoyed the wine samples, the company, Stephan was very helpful and friendly! We were there this past June, bought the brandy and the ice wine; saving it for a special occasion!
An interesting shop.Wine, Cuckoo clocks and more.Stefan gives you good advice and plenty of opportunity to taste his wine and flavoured brandies.A very pleasant interlude.Of course, you buy.But you won't regret it.I opened 3 bottles when visiting a French relative.Even he praised it, German wine!We are glad we stopped and shopped.
We also visited in September, I have tried to contact Stephan on two separate occasions. He said he would ship our wine and brandy and it has been 1 month and we have received all other packages but not the shipment from his store.We spent a large amount of money and are very concerned. At the very least we should have received an email. It looks like he is reputable from all of the postings, I would love to hear what others think
Great wine, service and shop.My only regret is that I could not have taken more of it with me home!!
At Stefan's Wine Paradise customer service is number one! This is so seldom practiced inGermany and so appreciated here! They have many locally produced wines and brandies and various souvenirs. The special here is that they will ship wines to your USA address. If you are in Germany, maybe you want them to do a wine tasting at your home? What a wonderful experience!
We love Stefan and his wines and brandys! Can't wait to drink the ice wine and the mint choc brandy :)