Every time we come, the staff is great with the kids. They really look forward to visiting and I get to relax with the girlfriends!
I went here with my niece and her two children. The children are 2 and 4.5 years old. They love this place. The 4.5 year old went down the inflated slides, the regular slides and loved the trampoline. The trampoline is level with the floor, so it is safe and even the 2 year old went on the trampoline. The 2 year old ran all over the place, climbed up the steps and went down the regular slide by himself. He also played in the area for 2 year olds and under. He particularly liked the tub filled with plastic balls. Remember to bring socks when you go, since no one is allowed in the play are without socks and this includes adults. There is no time limit on the play once you pay the admission fee. This mall is also very nice. There are some good restaurants and also there is a carousel which the children can also ride on. We ate at the pizza place. The pizza was good.
We had a blast! We travelled from Stuart (45 mins north) and I wasn't sure what to expect but I was so pleased! We didn't order any food or drinks so I can't comment on the food, but the play area was great for my daughter. We spent $10 for her to play and my husband, father and myself all got to enter and play with her at no addtl charge. I really appreciate that. I hate having to my entry fees to places just to follow her around. And that price is for all day entry. You can come and go. Aside from signing in and paying, I didn't have any contact with the staff. There was plenty of seating for adults & we had a great experience in the toddler area. My daughter wondered in there 4-5 times and every time, there were only other lo's in there as well. Tip: right out front of Cool Beans is a Carousal. $2 cash for a token. It cost 1 token for my daughter and parents ride free (with a child up to a certain age). I joint could use a good professional deep cleaning. And it's about time they replaced the foam squares. But I didn't feel all that concerned. I've seen ALOT worse. I used the sanitizer station they provided on a few times thru out our 3 hours visit. Oh and I used the restroom in the playroom & the door locked just fine.
I was pleased to see the same great service we had last time. The place was busy but friendly staff were all over and interacted with the kids.
Trust me, this place has potential but it is a sanitation nightmare. Maybe it's the inexperience of the very young staff, or their carefree attitude but it's gross gross gross.Everything is surface cleaned. Look under and beneath you will find a year or two of growth and dust. I personal saw when a kid lost a tooth in the pit, they took out all the foam and the amount of bacteria and dust and old toys that were under there turned my stomach. I had to grab up my children and leave. Heading home, first priority is a shower and a vitamin c booster of some sort. I can't believe a facility that caters to children would not employ safer cleaner practices. The staff does not care, there was one staff member in the play area to oversee everything yet sge did not but bounce on the trampoline herself. Older kids were allowed in the toddler room throwing things and hitting the toddlers. No rules were enforced so some parents weren't monitoring their children so of course issues occured. Staff and sanitation issues. Needs new management, new staff, better sanitation understanding implemented immediately. The play room bathroom also has no lock, I was walked in on while changing my child and I witnessed another person being walked in on as well. It's also only 2 bathroom, each with only 1 toilet that were not cleaned in the entire facility and can be used by men women and children. I'm sure there are many more disturbing things I can list during just my first and last visit but I hope you atleast read my warnings and be prepared if you decide to visit for yourself. Good luck, keep your children safe and healthy.
Great set up, so we were delighted when we stumbled upon this place however a lot of the parents just sit one their laptops not bothering to control their children or caring if their kids hurt another. A lot of very spoiled brats unfortunately, so were some of the parents. The staff were lovely though and facilities were good.Uk parents you have to sign a waiver form that is several pages long.
My daughter has loved this place since she was 1. I always see them doing their best to sanitize the toys, etc. It would help if other parents would watch their kids some other children tend to be a little rough. They could supervise a little better.
We frequent cool beans. My 3 yr old has enjoyed it since she was about 2 and my guess until at least 5. We did her birthday party in their private room which was great! They will also have characters come for a fee. Great spot to get the kids energy out, even on cloudy and bad weather days.
Good food, restful area for parents, fun for kids. We only stopped for a bite to eat, but kids were having fun!
after lunching with visiting daughter & grandchildren it was raining. Carousel was closed, what to do? We went in to the playground café. Granddaughter enjoyed herself. Our problem was that they asked if you needed socks & did not tell you that there was a charge. Most parents are not watching their children. But, there was a nice assortment of things to do and dress up clothes to partake in.