We booked this tour directly on the company website and included the surf lesson in the package too. We were so excited for it, it is the only reason we included agnes water in our trip and had to stay for 2 nights to be able to fit it in. We did the surf lesson in the morning which was great and then had the tour planned in the afternoon. We were sat in reception at Southern cross backpackers waiting to be picked up for the tour. As time went by it got late so we asked reception who informed us that it had been cancelled, we had no knowledge of this. We called the company and they confirmed that it was cancelled but nobody had called us to let us know. We weren't even on their manifest even though we had booked and paid directly on their website. We were utterly disappointed we could not do the tour. We asked for a refund of the money we paid, when we were then told that they were new owners of the company and could not give us a refund, they would need to contact the old owners. We left our confirmation paperwork with the hostel reception as the lady from the company was going to pick it up. There was numerous back and forth contact with regards to the refund and it took a few weeks for this to be auctioned. When we finally got the refund it was $14 short on what we had paid, so I asked for the full amount to be returned to us....at which point the woman from the company said I was lucky that i was not being charged an admin fee.....an admin fee for what?! You cancelled the tour for no reason and won't give me MY money that you owe me. I was also told I was 'squabbling' over $14....very professional. I still haven't received the money. Disgusting service from a terrible unprofession company.
Thanks for you review.. So glad you had such an amazing experience Reviews like yours make it all worthwhile. Keep on livin the dream. Spread the biker love!!! Born to be Wild !!!
Brilliant, had a great time. Staff were patient and made sure you understood exactly how to ride there bikes. Also they made sure we were safe on the road. Can't recommend this adventure highly enough.
You have to give it a go! I was scared at first having never been on a bike and I ended up doing it the following day as well! I was made to feel so comfortable and safe! All the people are so friendly and they really do go out of their way to make you have an amazing experience! I rode one day & went on the back of a bike (koala) the next day and they were both so fun! However it's always going to be cool to say you've ridden when you haven't before! Kangaroos jumping along side the road when we were all riding down it, got some brilliant pictures and ends with the best potato wedges and watching the sun set before riding back! Definitely worth the money!
Would like to point out these facts to anyone who reads this. The tour was booked and paid for into the previous owners account. We, the new owners made every effort to get the refund from the previous owners which was very time consuming. I don't think that a charge of $7.00 each was much to ask considering the hours spent to organize this. Especially when we do not even have the surf and ride package any more.
This trip is an awesome time for the money, the staff were helpful and understanding for people that hadn't ridden before, so if you haven't ridden don't worry you get a practice track before you go out on the road, they have some good jokes there, especially the with the highway the hell song part (people who have done this know what im on about), free tattoos before you go out to get you looking like a top biker ;), my tour actually lasted around 4 hours, you get a good half hour stop off in Agnes to look at the sunset and enjoy some potato wedges (take $5 you will want some), plenty of ride time in, don't need a bike license, its cheap, best fun to be had in agnes ive found, also great camera shots, which are free on facebook, 100% do it good job guys
Down the years on several trips to Oz I've always come back for this trip.Riding a scooter in the middle of no where with the sun going down is simply amazing. Great instructors every time I've been.Love it!
I had a great evening buzzing around on the scooters. It's a big group so you can't go super fast but it's still really good fun - we saw a few wild roos on the way too. :-)
Hey thanks for writing such a great review!!! so glad you had a great day. We so appreciate your feedback!! Spread the love and keep on livin the dream. Cheers!!
We recently did the Scooteroo tour and it is easy to see why it was voted in the top 5 tours to do on the east coast. From the moment you arrive they put you at ease about riding a chopper. Before you head out on the roads of 1770, they have a test track for you to get use to riding a bike. The tour itself is excellently organised and they ensure you are safe at all times out on the roads. We saw some Kangaroos in the hills of 1770. They also take photos of you and upload them for free to their facebook page which is a nice bonus. Well worth doing for a reasonable price too!