big bear lake
- 地址：
- 开放时间：
- 门票价格：
- 电话：
big bear lake印象
-
I love the drive from Palm Springs. the lake is very pretty and a cute little town. Ski Resort was very expensive for dinks and food.
-
A very quick trip from the Valley and you are in another world = both landscape and climate. Leave early in the morning to avoid the rush. Check out the Cougar Crest trail that intersects the Pacific Crest Trail if you have seen the move Wild.
-
Nice to see the snow and to ski in southern California. The little village is very nice at night with all the lights on the trees. Too bad there wasn't more snow.
-
I recently experienced the worst costumer service I have ever endured at Big Bear Mountain Ski and Snowboarding resort. My boyfriend and I came to snowboard for Valentine’s Day, and the conditions were extremely unsatisfactory; very slushy and very sticky snow. After two runs we decided the snow conditions were too poor and too dangerous to continue snowboarding for the day. We were disappointed because we drove 80 miles one way and paid holiday pricing, etc.My boyfriend and I really were looking forward to a good day of boarding together; however, the poor snow conditions spoiled that. We weren’t expecting poor snow conditions because usually the resort blows snow overnight, or the day of, and no matter how warm the weather may be the snow is usually fairly decent. Well, after deciding to leave at around noon, I went to Guest Service’s to inquire about the options of a voucher for future visits or equivalent. I did recall Big Bear having great customer service over the many years I have been going there, and I explained to the “customer service” representative the situation. I asked if there were any options half day refund, or next visit vouchers they could provide us so we could return on another date and enjoy the resort (Big Bear used to provide a $20 voucher if you left before 1pm). The representative informed me “that they do not have the $20 voucher program any longer if you leave before 1pm anymore, and they are not interested in compensating any money or voucher for the poor conditions.” The representative was so unwilling to help me (and I am truly a loyal and ongoing customer) that I asked to speak to her supervisor. I was then put on the phone with a supervisor named Kendy, who immediately was the rudest person I have come across in a long time! Not to mention, this is a “customer service” supervisor? I couldn’t believe it!Kendy told me “didn’t you do your own research before you came? Didn’t you know it was going to be warm?” To which I replied, “yes, but you usually have snow blowers on the night before or the day of so the conditions have never been considered bad in my opinion over the seven years I have been coming.” She laughed at me and told me “it’s not her problem that I didn’t like the conditions.” Kendy refused to compensate me in any way to come back on a later date and enjoy the resort. I proceeded to explain to Kendy:“I am a loyal customer who has been coming for years. I was a previous season pass holder and I bring friends regularly to snowboard, eat, drink, and enjoy Big Bear Mountain with me over many years. I am not asking for a monetary refund specifically, I was just hoping for a voucher, or anything at all, since I had gotten there at 9am, parked in VIP, had lunch and drinks at the resort, and tried to make the best of the day. I just wanted a voucher to return another day since we were leaving at noon (not even a full half day), and on top of it all we paid holiday prices!”Kendy continued to laugh at me and said “do you really think I am going to give you a voucher because you came on Valentine’s Day? I don’t care if it’s Valentine’s Day.” Her snicker and condescending tone was disgusting to say the least! I told her, “not because it is Valentine’s Day and I am here to have a good day with my boyfriend, but because you are charging holiday prices, that is why I brought up Valentine’s Day specifically.” Finally Kendy said, “She is okay with permanently losing me as a customer.”We are loyal customers, who come often, and enjoy the resort for all its amenities regularly. We love Big Bear Mountain… Well, at least we used to. I am appalled at the way Big Bear Mountain Ski and Snowboarding resort handles their customer service. This experience was by far one of the worst customer services experiences ever! There is not a reason at all for any paying customer to be treated in such a demeaning manor! This is extremely poor customer service and very Bad Business!!
-
I went here during the MLK weekend to ski. The slopes were very nice, the town is also very calm and peaceful - perfect for those of you who want to get away from the bustling city life. The lake is also gorgeous. Definitely worth a visit!
-
i took my family to big bear on 01/02/2015 we stop at a attraction call snowdrift playground i had pay for 3 of my kids to play for one hour to start then my mother in law had to use the restroom they have Porta potty set up inside the play area but none on the outside we ask the management to use them they said no because they where being maintenance but they weren't the guest inside the park where using them so I complain and then they wanted something for collateral to use the Porta potty ,I think they have the Porta pootys inside to charge you in entrance fee they have poor interpersonal communication skills then they check your child's wrist band on the way out to see if they went overtime to charge more money. they are rude.
-
pure nature, quiet and peaceful. Great view from any distance. The lake is well maintained, people take care too. It´s a "remarkable must-see place".
-
Way back when, Big Bear was a quaint mountain town with a beautiful lake, rustic cabins and charming little shops and cafes. Over the years though, the place has grown up quite a bit and maybe not in the best way. The lake is still there, as are many of the cabins/lodges (although showing their age) - but the place at times can be hectic and urban, to point of overcrowding that makes it not worthwhile visiting.Let me state what should be obvious - Never visit Big Bear, California during any type of holiday season. There are more than 6 million people within 1-2 hours of this mountain resort, and it's amazing to watch the hordes descend (well, actually, ascend) on this location to get away from the gritty sprawl of L.A. Lodging is at a premium during high season so rates get bumped up, and wait times for everything become unbearable. You won't really find great restaurants or world class skiing here (except possibly the water skiing in summer which is pretty good) so it's really more of a quick getaway.I love the mountains as much as the next guy but I would suggest building up the budget and spending you travel dollars on a trip to Utah or Colorado; yeah, this makes for a more expensive vacation but a heck of a lot more rewarding than hanging out the So Cal locals in Big Bear.
-
It was a wonderful day walking around the lake...typical sunny day for the area but the temperatures were warm! We walked the bike path side with our daughter peddling her bike. Seen hawks, ground squirrels, snakes and lots of water birds. This is your must do when you go to Big Bear!!
-
Being a long standing alpine skier I had set my expectations low for this trip to big bear ski resort (actually snow mountain for us). In fact the whole experience, parking, transit, ski hire, lift passes and...of course the skiing was exceptional. The man made snow was a dream to ski on - great to clear away the cobwebs and for my 6 year old to have two lessons which she throuroughly enjoyed. Being a 2hr drive from LA its hard to ask for more - well perhaps the runs being twice as long.