This was hands down the best birthday gift I have ever received! My husband lovingly gave me the gift of a ''spa day", but it was much more than being pampered... I have never felt so welcome! The staff amazing and the service excellent. This place is so incredibly beautiful, but also such an amazing opportunity to be pampered and feel like a Queen! Rock Haven is tucked away in the Smoky River Hill Valley, and is a true gem! Thank you ladies for making this birthday the best! I went by myself this time but will most definitely be returning in the near future with my husband,sister, mother, and friends!
the couple massages are to die for :) Will absolutely go back AGAIN as often as we can !! Have given gift certificates for Rock Haven SpaWe love it and want other people to know what a treasure this place is for couples to enjoy and relax and be treated very well.
Needed a stopping point on my travels through Kansas and choose Hays based on the reviews of this spa. I was not disappointed. Don't be misled by the trip down a deserted two lane highway and then a gravel road to get to this destination. Many thanks to Lisa and Samantha for a serene and relaxing evening. I arrived at 7:15 pm; two hours later I was heading back to my hotel for a wonderful night's sleep. The $95 price is worth every penny!
Since Rock Haven opened, I have visited several times with friends or family. Every time I go, the ladies at Rock Haven treat me like a queen for a day. From the ambience to the service, this place is top notch. I love soaking in the spa overlooking the Smoky Hill River--blue sky overhead, winding, cotton-wood lined river to the south with ancient limestone wrapping around you. The old barn turned into an art-filled spa is fabulous. From the moment you walk in, every sense is stimulated. For the price, this is an amazing spa visit. You get a spa soak with refreshments, a steam sauna with dead sea rub that makes your skin feel like baby skin, and am hour massage that includes relaxing music, trained massage therapists, and a lovely setting. The Allenbaughs have turned this place into a haven.
I have gone to Rock Haven three different times. Once with my husband for a couple's massage, and two other times with a group of girls. Starting with the hot tub and champagne and cheese and crackers, and then to the steam room and individual massages, OH MY. A full and fun afternoon with friends!
Wow. I felt very pampered The massage was heavenly, the steam showers felt wonderful. Will be taking my daughter on a spa day sometime.
When I called for an appointment (granted it was last minute but one never knows), the receptionist on the other end paused for a few seconds, sighed and then said in a rather bored/irritated-sounding voice " we are always booked 3-4 months in advance and of course we are by appointment only". I was so shocked by the tone and rudeness. 1. I KNOW they are by appointment only. Hence, the reason why I was calling ahead rather than just showing up and 2. The polite thing would have been to say something along the lines of "Thank you so much for calling but unfortunately we have no appointments available on that day." That's all she had to say. So, in the end, I'm glad they don't have appointments available because if that receptionist represents the tone for the establishment, then it would have been an unpleasant experience indeed. So they just lost what would have been a regular customer who wouldn't have balked at dropping $300+ every weekend or two to get relaxation. Perhaps they thought I was poor-sounding on the phone? I'm not from Kansas and have experienced day spas and retreats in many places all over the country. So if you wish to go here, be prepared to possibly being treated with disdain before they ever set eyes on you. Perhaps they think far too much of themselves.
This place will relax you so much that you will be spagetti legs walking out. I thoroughly enjoyed getting pampered here and will again. A little pricey but OHHHHH so worth the money
I called to schedule/ see if they had any opennings for a particular weekend and was greeted by the most annoyed, exhausted sounding voice ever. I asked if there was any availability and she didn't even pause she went straight in to say that no there was nothing they are usually booked months in advance, she was almost rude about it. She is not doing a great job at representing the business. I will definitely be taking my business elsewhere.
They treat you like a Queen. Everyone is so nice. I wish I could afford to give this gift to everyone I know. They work sure magic. A hidden gem in Ellis county.