hidden valley resort
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hidden valley resort印象
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Yes, the rooms almost doubled in price, but where can you go for a patio king suite at a ski resort for $185 (plus tax) a night? We had a wonderful fireplace, decent sized living room, dining table for 2, small kitchen (small refrigerator, microwave, kuerig coffee maker, sink). You can park right at your door--no going through lobbies, take elevators and walk down long hallways to lug your stuff. Were there some problems? Sure. The tub didn't really drain, the bathroom overall was tired, but the water was hot. The unit was warm and toasty. The king bed was very comfortable! The sofa and love seat were very comfortable to sit on as well. I think they are new this year. We didn't use the pool or the continental breakfast. The breakfast was easier to do in the suite.Now to the skiing...we ski there because we are seniors who don't want the crowds of SS. We used to ski exclusively at SS when we were younger, but now ski exclusively at Hidden Valley. Try getting a room at SS for the price of a suite at HIdden Valley and they are only about 15 minutes away.The slopes were well groomed and there are no lift lines (we go during the week). Could the lifts go faster? Yes, but isn't that the case for all ski resorts? We're going back next week. Can't beat the value of this resort.
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Hello,Thank you for your wonderful review of Hidden Valley on TripAdvisor! I'm so happy you enjoy spending time here at our resort. There is something here for everyone in the family to enjoy. Can't wait to see you back soon!Zach CostelnockDigital Customer Service and Analytics Manager
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Hello!Thank you so much for taking the time to write this review. We at Hidden Valley truly appreciate your kind comments. It is a beautiful and peaceful area! Thank you for choosing us and we hope you come back very soon!
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We lived inside Hidden Valley from 1985 to 1991 and our children grew up on 2,000 acres of pristine nature. As a result of having less than 16 people on the mountain, our family grew closer and came to really know each other. If you should have the opportunity to enjoy a family stay or better move to HV, do so. They were the best years of our lives. Communing with nature and each other.
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Hello,I'm glad you enjoyed your time here at Hidden Valley and thank you for taking the time to review the resort on TripAdvisor. We take great pride in offering a variety of terrain for all skill levels and hope to see you back soon!Best regards,Zach CostelnockDigital Customer Service and Analytics Manager
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Dear Customer,Thank you for taking the time to write a review on Hidden Valley and I am happy to hear you like our taste in music. I am also delighted to hear that our employees were prompt, professional, friendly and attentive. We all go through customer service training and are expected to treat our customers that way. I will definitely send your suggestions about the dimming of the lights and candles at the tables to the manager. Thanks again for your kind comments.
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Hello,Thank you for taking the time to review Hidden Valley on TripAdvisor. I apologize your experience with the hotel was less than satisfactory. For your relaxation and privacy, our rooms do not have telephones. We have made multiple upgrades throughout the resort in the past year and a half since our new ownership began operating and we will continue to update including the hotel.Hope to see you back soon!Zach CostelnockDigital Customer Service and Analytics Manager
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Hello,Thank you for taking the time to review Hidden Valley Resort on TripAdvisor. We have been very fortunate so far this season with the amount of snow we have been able to make especially with the weather not always cooperating. Our Mountain Crew and Snowmakers have done an excellent job having the slopes in great condition and continue to work hard. It's going to be a wonderful season!Hope to see you back soon!Zach CostelnockDigital Customer Service and Analytics Managerzcostelnock@7springs.com
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Hello,Thank you for taking the time to review Hidden Valley on TripAdvisor. Our team has done an incredible job in the last 15 months updating the Ski Lodge including the Clocktower restaurant as well as the Ski Shop, Rental Shop, Cafeteria, and multiple beautification projects throughout the resort. Unfortunately we cannot control the weather but our team has worked countless hours ensuring the slopes are covered in snow and providing the best possible conditions for our guests. Anything mechanical is subject to failure at anytime and our lifts are maintained and inspected regularly by law. I will be sure to share your review with the appropriate Director and invite you to reach out to me at zcostelnock@7springs.com to continue the discussion.Thank you and have a wonderful day,Zach Costelnockzcostelnock@7springs.comDigital Customer Service and Analytics Manager
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Hello,Thank you for taking the time to review Hidden Valley on TripAdvisor! I'm glad you had a wonderful time visiting the resort. The fireplaces in our suites definitely add a nice mountain touch to your stay, especially on those cold winter nights!Hope to see you back soon!Zach CostelnockDigital Customer Service and Analytics Manager