点评: 1 - It is in the middle of no where. We should have gotten the hint when the tour driver we hired at the airport to drive us to see the Terra Cotta Warriors suggested we stay somewhere closer to town.
2 - The taxi drivers can't even find it after stopping several times and asking for directions. Any money you think you might save on the inexpensive rooms is handed back over to taxi drivers to get back to town/sites!
3 - They do NOT accept credit cards in spite of what this BW website has on it. We did not have enough cash for both nights so we gave them all our yuan when we checked in and tried to pay off the remainder the next day only to have the staff on duty tell us we owed a different amount. Then later they told us we owed more, the amount we originally tried to pay them!
http://bestwestern.worldexecutive.com/locations/china/xian/74570.html
4 - Extremely difficult to find staff that speaks any English (it is China of course and we don't speak Mandarin or whatever dialect they use, but we specifically chose a BW thinking that they would have English speaking staff available)
5 - The shower stalls leaked all over the bathroom floor
6- No internet access in rooms as advertised.
7 - On the morning we were to check out we went to breakfast and a walk on the huge grounds only to return to the room being cleaned. We were escorted by a staff member in and only allowed to get our suitcases. This was over2 hours before the official checkout time of 12:00.
8 - We asked the staff a day ahead to send for a taxi to pick us up at 10:30 for transport to the airport. No taxi was ordered and when we asked where it was they called for one that finally showed up at 11:00 after getting lost.
9 - The breakfast food was served buffet style and if you don't get there right when they start at 7:00 AM the food is cold because they don't keep the servers heated. . Instant coffee or tea is available if you go order it in an adjoining room.
10 - The rooms are comfortable but the grounds are worn down and overgrown.
Visit Xi' an it is an amazing place but don't stay here!