island bike & surf shop

island bike & surf shop印象

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  shmomof3

  I have been going to Kiawah Island for 16 years. I have used a variety of bike rental companies. During our spring break trip I was remind once again why I always go back to Island Bike and Surf my business. Every time, yes every time, I try to give someone a chance at my business, I encounter a customer service issue they cannot or will not resolve. Every time I use Island Bike and Surf my bikes are delivered on time! If I encounter an issue, they promptly resolve it. My daughter felt her bike was too big. They brought us a smaller. This summer we discovered we had a flat as we were leaving the beach one evening. I left a message that night. First thing in the morning, they swapped out the bike while my husband and I were on an early morning walk. One year we had a problem with locks sticking, they dropped off new locks. Another time a seat started to wobble. They came and fixed it. After the spring break issue, I decided I was going back to Island Bike and Surf and staying with them. As long as they remain, reliable and service oriented. They have truly earned my business.

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  jsgreen27

  Rented three bikes for a week. Very friendly service and helped us change a child’s bike to a tandem mid-week. Were also flexible on the return time. If you are going to be going to the beach a lot, a cargo trailor is worth it. Much cheaper than renting from Kiawah.