grand falls casino resort
- 地址：
- 开放时间：
- 门票价格：
- 电话：
grand falls casino resort印象
-
I wanted to try the casino in Iowa. All I know is Foxwoods & Mohigan (CT). This was way out in the country in Iowa. It is a small casino, very pleasant. We only stayed to bet & actually win! Stayed for a few hours. Very clean & nice. The only thing of course, is the smoking. Even in the non smoking area, you can smell it. (same with the CT casinos). Other than that we had a great time!
-
This was a first time to this Casino and also my first trip to Grand Falls, I met some wonderfulpeople from all areas of the State, being from Canada they welcomed me to come back. I havebooked with my regular travel agent to go back in October this fall.
-
We only live about 10 minutes from the casino but once you walk in you feel like your far far away! We don't win but we go for the atmosphere. We especially love Ruthie's Steakhouse, that's why we go there. The food is awesome and the restaurant is very quiet, you cannot hear the casino floor at all. Yes it's spendy but well worth it.
-
While not staying at the Resort, we did use the Casino during a Car Show on the grounds. The casino itself was very clean, as was the whole first floor, including the restrooms. Casino staff was most helpful. Lots of penny/nickel/quarter slots, but only about a dozen tables for poker, blackjack, etc. Payouts seemed to be good, only not at the slots I played! The players appeared to be having lots of fun.
-
I have never been to a casino where NO one is winning. No yippee coming from the gamblers. I played for 3 hours never winning anything which truly is unusual. You would expect to win something on one game. Food at the buffet was the highlight. Otherwise the casino gets 0 stars, buffet gets 4 stars.
-
Saw Nightranger in concert at the event center and it was great. The place is a nice intimate venue to see your favorite artists. Looking forward to more rock shows.
-
The food is great and the casino had a great non smoking area.We are not smokers and it is nice to find a casino with a non smoking section.
-
I realized that casinos are about the only place left where people can go and smoke, but there are those of us who don't like smoke and wish casinos didn't allow it. This casino is set up that all the slot machines are in one big room with no divider of any kind between smoking and non-smoking. In fact, I sat at a machine on the non-smoking side with someone smoking less than 5 feet away from me. I also felt the games/machines on the non-smoking side were not as nice/fun as on the other side. Overall, they didn't have many popular current machines like we usually have at other Casinos. The only free pop machine and the bathrooms were also on the smoking side. As a result, after about an hour, I had a major headache and smelled more like smoke than I have in any casino ever. Next time we are in NW Iowa, I think we will go a bit further to the ones in Sioux City.
-
Nice people, great rooms, exercise room and pool area is top notch. I play craps and love the daytime low minimums during the week! They have golf and a spa.
-
We just stayed at Grand Falls for the first time as our family met there to celebrate our parents 60th wedding anniversary. Our stay was rather disappointing for a number of reasons, we ended up checking our a night early and headed to Sioux Falls.First let me start with the good. The resort is beautiful, modern, clean and appealing. You are greeted with free valet service who treat you right and were one of the few customer service highlights of the resort. We stayed in a standard room which was very modern, roomy and quiet. The bed was extremely comfortable and the bathrooms are very unique and spacious. Roberts breakfast buffet was moderately priced with good selection and great omelets. The pool and hot tub were nice with the hot tub extending into the outdoors, a nice touch and the fitness room was great! The only other service highlight was the maid service as they were friendly, responsive and fast. One final note, we attended the David Cassidy concert which was very intimate and entertaining.Now to the negatives which outweighed the positives by a large margin. By far the biggest disappointment was the customer service. They were not friendly, accommodating, helpful or attentive...simply said they basically did not seem to care about the guests. One example was run around they give you to get your free $5 slot play when you have the breakfast buffet. We had the buffet and the hostess told us to take the receipt to get our free $5, but we tried to cash in they told us we couldn't get it because we charged the breakfast to our room. Despite our efforts to convince them that even though we put it on our room tab the cost was the same as paying cash however they did not care and DID NOT give us our $5 slot credit. This was a great way to discourage us from playing the slots or gambling at all, go figure! Other examples poor service was when we asked for a few extra chairs for our room so our family could gather, but they would not help us. Prior to the David Cassidy concert they had a cash bar outside the event center, but for hundreds of attendees they only had two bartenders serving. Casino staff are not very friendly or very helpful to newcomers. Other negatives was the Roberts evening buffet at a cost of $18.99 per person. The food selection was plentiful, but it was all very average at best. The buffet was also extremely busy and very under staffed. Internet is $9.95 per day which is not uncommon to higher end establishments, I consider it their way of keeping you out of your room and in the casino. The event center itself was somewhat disappointing with no theatre seating, only regular chairs with were way too close together - definitely not Vegas caliber. The center was also too warm and smoky.To sum it up they bill themselves as a Vegas-inspired casino resort, but we were not very inspired by what we experienced!