I first came to the Mayo as a patient 10 years ago. The level of care, the thoroughness and friendliness of every employee that I interacted with was astounding. The employees of the Mayo genuinely care about the patients.
This is what health care should be in 2015. The staff here are friendly, helpful, and go way beyond average customer service to help you. This place is well organized, clean, and the medical care is well coordinated. It is no wonder mayo gets so many awards.
Even though Mayo Clinic may seem to be huge, packed with people, and at times nothing more than a patient id number, I find it to be the best place to for high quality medical care.
The professionalism, the complete medical service that is provided, and the wonderful staff! This experience of a Mayo visit will make the most out of anyone's, or loved ones medical needs. Over 150 years of providing the best care for its patients.
The doctors servicing the mayo clinic is truly far superior. It is certainly worth the trip. I will return and highly recommend anyone seeking an opinion or a second opinion to visit.
Went to Mayo for an opinion on a surgery, but instead received a different diagnosis. All of the doctors and staff were very accommodating and took the time needed to explain everything and answer questions. They assisted in working out a plan that allowed part of the treatment to be provided closer to home.Volunteers are everywhere to help you find our way around the facility. If you are in doubt regarding your diagnosis or need want a second opinion - I would highly recommend getting it here - we are so glad we did.
Loved that all staff was willing to assist me with finding places with in the extremely large hospital. The nurses treated my mom like she was family. The surgeons had fabulously down to earth and you could connect to them.
I had spent months trying to find out what was wrong with me. Going from one medical facility to the next, doctor to doctor, getting test results over and over. I finally decided to visit the mayo clinic and they figured out what was wrong with me and got me on a treatment plan that is working!
Superb customer care reps that help with lodging and all the other details! Top notch health care team, so efficient and find everything that's wrong thru a variety of tests!