I wouldn't even consider this a mall. Not many stores and the stores they did have were not good quality. I wasted 15 minutes of my life visiting this mall. To bad I cant get this time back!
The mall is very quiet with shops keep going out of business. There aren't many numerous shop and I don't really go there unless I need to go shopping at Bonton or attend those events inside the mall. There is also JCPenny but it's very small. In my opinion, it's worth driving to Hagerstown or Winchester for shopping. I wish they could do much better job in keeping the mall more attractive to people. I hope there will be more shops and such in the future. The only attractive place inside the mall is the miniature golf.
JCPenney is the best store in the mall. It has excellent sales and coupons and everyday low prices. It is also nice to have a Wal-Mart in the mall, very convenient. The best restaurant in the food court is Angelo's Pizza, try a steak and cheese sub! Awesome!!
Most of the stores are closed, or mediocre. They do have JC Penny, Bonton, and a few barber shops. For real shopping go to Hagerstown or Winchester.
Just your average mall, same stores, same food court and the same arcade. Prices are reasonable, an anchor store is gone (Sears), has some college located in the mall
It's really a strip mall. They do have a few big name stores, but it is not frequented by the locals. Most of the restaurants are outside of the mall and really do not give you a reason to visit. Lot's of empty stores. In the winter I reckon it would be good for a walk.
Architecturally the Mall in Martinsburg is attractive. The lay out is somewhat confusing. The anchor stores are now BonTon & JCP. Sears closed up and left. The standard clothing shops have also moved on. The real estate has change hands a few times. There was an attempt to convert it to a University campus. This has yet to materialize. It is a great place to mall walk and the food court is still operating.
The only thing I ever go to that mall for, which is rare, is Claire's or JCPenney. But only if I really need something because it's convenient for me. And I normally can find what I am looking for at these two stores.This is a dead mall. It used to be busier, but you can even go on a Saturday and it not be that busy.They would attract more people if they put a couple of teen clothing stores such as Aeropostale and American Eagle, or Old Navy, and maybe even a Macy's. And then they should have more events to bring more people in to the mall. Also, there is nothing in the food court, and if you want to sit down, take your pick! Never busy, but I can see why.And in any case, if I am able to, I go to Hagerstown Mall.
Unfortunately, not many stores are left in the mall. You are better off driving to the many stores within 0.5-1 mile of the mall.
The sales staff is spread quite thin and the selections are very small. There was no one in sight when i needed assistance. After searching for a sales person, I had to remember where I was when I needed the I help. Once I explained and asked my question, the sales rep. just said "no, this is all we have", without even trying to appease me by checking. This is especially true in the Boys Department. The General Managers need to spend some time bringing this dated looking & feeling location up to par with other sites. If the store was as nice as the ones in the bigger cities, more customers would shop. This store has to be a loser for the company the way it is now.I feel that if they (the company) spruced up this location just a little, customers would respond by spending money there rather than having to drive to the better more cheery locations.I transplanted from a big city, where JCPenny is huge, and all of their locations are equally great. I would like to love my new town's JCPenny too.