This is the first time my wife and I have been back since they opened up the new casino. Very nice and clean. We love the layout. Feels very open for such a small space. To me this is one of Harrah's nicer casinos. The major reason it's smoke free and the staff are ALL super helpful and friendly. We use to go to their casino in Tunica but it being smokey we will not go again. We plan on going to Harrah's is New Orleans this spring now because we heard it is now smoke free!! The only down fall is they took out Aces Dinner. That place was nice to grab a late night bite. Thanks we will be back
So glad it was non-smoking. Lots of slots to choose from. Restaurant was nice, too. (We had the all-you-can-eat crab legs/seafood buffet0
Like all Illinois casinos they are smoke free. The atmosphere is nice and they have plenty of machines. A good place to break up a trip for and hour or so.
I will always miss the 3 level riverboat...sorry to see it go...will take some adjusting to get used to the revised gaming area...miss the older type slots...don't really care for the "reel" machines...takes forever to figure out what pays & what paylines are, etc...
My wife and I were on the last leg of a road trip from Florida back to the Chicago suburbs. We did not stay at the hotel, but ate dinner there and spent a few hours in the casino. Casino on the smaller side, however, plenty of options for slot players and enough seats at the gaming tables. We were there on a Sunday evening, so that could explain the smaller crowd. My wife enjoyed the slots and I found an affordable blackjack table ($10 minimum). Dealer was friendly and had a pleasant personality. Attributes that are not found in every casino, or casino employee. And to enhance the experience my luck at the table was good. That always helps. All in all a very nice experience. Would definitely return especially considering all of the other attractions in the area. Nice place to visit!
Casino was very small. It was new. Only four poker tables in the poker room. Very long slow lines at the cashier cages. Slots were very tight. We ate at the buffet. IT WAS HORRIBLE! I feed my dog better than the food that was served there. Very rude woman working at the dessert part (black lady with missing fingers). They were serving cupcakes with no frosting. I ask about the frosting and she said WE DON'T PUT NO FROSTIN ON CUPCAKES CUZ IT JUST GET WASTED. PUT YOU SOME ICE CREAM ON IT. I deceided to try a piece of coconut cake. It looked as if it had been sitting there several days. I asked her about it. She took the plate out of my hand, slammed it on the garbage can to throw it away and cut a fresh piece....omg Don't eat here even if it's free.
Since our last visit the casino has been downsized. Very few video polka machine. Also found the machines were the tightest we have seen; ever tighter than what you find in the Indian casinos. However, the staff was outstanding, very helpful and very friendly. The music was too loud and certainly not suited for senior citizens. Not planning to visit this casino again.
Our room was perfect, the housekeeper was perfect, the breakfast buffet was great, the new casino is MUCH easier to get to from the hotel and there is no smoke in the casino.
The mailers describing the new casino makes one curious; had to take a look. The new casino is right off the hotel lobby, so a lot more convenient than the old boat. It also is bigger, and has 2 bars or lounges; much nicer than hunting an oasis on the boat. The casino is penny slot heaven. The higher value slots are there, but not so many and not a great selection. The table games were crowded all the time I was there; and there were no pitch blackjack games. Not a lot of choice or access for the table player.Some of the laws in Illinois are very good, some not so much. The fact that the place is all non-smoking is wonderful. The casino closes late in the evening, which is not much of an issue for me, but the fact that it does not open until 9AM means to access the only restaurant (the buffet) before that time means you have to walk across the parking lot at the rear of the hotel (from the hotel lobby), and there are no signs or directions to that effect. The Diamond Lounge and buffet are still on a barge in the river, and can be reached through the casino-when it is open. Kind of a cumbersome arrangement. The sit-down restaurant off the lobby in the hotel had very good food and service, but is not open in the AM. But for the evening meal, check it out.IMHO, this place is a step up from Tunica, except that there is no choice if things don't go well in the one casino. At least there is a town and the Superman stuff, compared to the cotton patches in Mississippi. The employees at Metropolis were courteous and helpful, and the new digs are nice. The hotel has always been good, and now the casino is on a much-improved level.
Harrahs has moved their casino to be land based. It is in the same building as the hotel. The casino is very nice and up to date machines. Nice area for entertainment and relaxing.