ofuro spa
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ofuro spa印象
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Gabrielle,We are sorry to read that you had a bad experience with one of our receptionist. The caterer at the Bistro offers 5 different type of sandwiches grilled like Panini’s, 4 cold salads and soup and various snacks. We are optimistic that you will enjoy your next meal experience at our Bistro. To make a better follow'up with our staff, I would need to know what day you visited us. Please contact us at 450-226-2442. Have a great weekend.Ofuro team
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This would be my 3rd nordic spa experience, but my first at Ofuro. My husband and I went for a day at the spa. We started off with a couple's massage. It took place in a smaller building off the main building. While the massage was pleasant it would have been nice if the room was sound proof. I could hear the cars pass by on the side road. Good thing is they give you a receipt for the cost of the total package of massage and nordic bath for insurance purposes.The spa grounds are pretty big. There are a lot of places to sit and relax while not having to feel crowded. My favorite spot was the net hanging over the river. The pools, you can see are dated. They're in need of a new paint job. Otherwise, the rest of the place is very clean. They provide you with towels, a robe and a bottle of water. They have a small bistro where we got sandwiches for $7 each. They also have tea and fruits for free. Overall, I would go there again. But, also wouldn't be opposed to trying the others in the area.
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Georgina R, Thank you for taking time to leave a comment. We are glad to hear that you always appreciate the relaxing atmosphere. What a nice and generous gift to offer to your children! Looking forward to seeing you again!Ofuro team
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Ofuro is the best spa where you will find good equipement, plenty of space and beautiful environement. You will not be desapointed and the massage are good.
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We had gone to spa Ofuro a few times before, but first time during the winter. We took a one night package ( which includes 2 day of spa) and breakfast. the room was very comfortable but not too private since we could hear other guests in the hallway.But we were so tired from our day and massage, we slept very well. Massages were great. i definitely will go back to Ofuro spa!
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Good day Catherine D,We are pleased to see that you spent a nice moment at the spa and enjoyed the energizing experience of thermotherapy in the colorfull autumn scenery. Concerning the dry sauna and steam room that were not available. We open 2 of 3 dry saunas and 1 of 2 steam bath if we don't have more than 30 customers on the site. I'm sorry that no sign was there to explain it. We will make sure to remind it to our staff. Our first concern is our customer service and it is with customers like you that we improve our procedures and services. We look forward to welcoming you again soon. Ofuro team
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At first this place was not going to get a good review i had a very big problem which would have ruined our whole trip but the staff was friendly and fixed their mistake. The man who showed us around was very nice and the pools are very nice and nice decoration. One thing that would have been proper is i did call maybe a couple of hours before i arrived and asked the lady if its ok i came in a little earlier and she should have told me two of the pools were closed. Also there was some confusion with english to french and i was allowed access to the pools the whole day but there was a miscomunication and i was told only after 430 which sucked cus i basically could have spent the whole day in the hot baths. Anyways other than that they fixed the major other problem. Everyone was friendly and the massage was great. One of the best i ever had. Our room was extremely nice and clean. The bed very comfy and has a two person jacuzzi in the room very nice. The shower is huge and its nice that there is an ipod dock radio which i dont think was advertised but should be because i could have spent time making a romantic playlist. Overall great place the continetal breakfast was good too. We had a great time and very relaxed. The room is good for the groupon rate i got but the full price i would not pay that at all.
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Very hospitable staff, well kept grounds that were neat and clean, very charming architecture and decor. Clean and spacious changing rooms. Massages were great. Overall it was a great day.
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We had booked our little trip at the last minute. After we paid we decided to look at the reviews. When we did the reviews were 50/50. We were a little afraid, but we decided to go for it anyway! I'm glad we did. Some commented that the people where rude and didn't speak English. Which was not the case. They spoke decent English and where able to communicate fine. The room was nice. Homey. The shower was beautiful and bath tub as well. The grounds were clean but slippery. The tubs were warm and not over crowed, which was something we were afraid of. Mind you we went on a Monday. The food was healthy and simple. It's is a spa trying to promote health and wellness. They offered free fruit and water. The sandwiches looked nice and so did the salads. The breakfast was simple with an array of fruit, yogurt,croissants, jam and toast. Got to get up early enough to get something good to eat. Gilbert was very helpful in showing you the grounds. The only downfall was the loudness of the other people in the morning. We had to go into Mt. Saint Saveur for dinner. The only thing really open after eight on a Monday was St. Hubert's, Sushi and pizza. Which was fine. Everyone again was very friendly and spoke enough English. I'm glad we didn't run away after reading the reviews. I enjoyed my time!
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Alejandro,Our spa offers its facilities in different buildings like most of nordic spas. Our staff takes care of all our facilities by shoveling, putting salt or deicing for your safety. Our Bistro offers a variety of products, we are sorry that you didn’t enjoy it. Concerning the staff that attended you, you can be assured that a follow’up will be made. We would appreciate to have the exact day that you visited us so I can meet with this staff member. We invite you to call us so we can discuss about the situation and give us more information 450-226-2442.Have a nice weekend,Ofuro Team