All the people involved in helping us did a great job. Rafaela was very welcoming and made sure we were all ready to go. All the guys were and the girl ( sorry, I don't remember their names) were funny and gave us the confidence we needed to jump off the platform. It was an awesome experience. Can't wIt to do it again!
We chose rainforest because we had never ziplined before and they were so helpful over the phone. They explained every step before I booked. They even offered for my son to try it before paying to see if he wanted to do it. He did not want to try so he was our camera man while myself, my husband and out daughter went. The staff was wonderful not only to us but took extra care with my son pointing out the best vantage points for him to take pictures and making sure he was set before we went on the lines. They were very patient and accommodating to our group and it was a great family experience. Will definitely go again. The staff was knowledgeable, friendly and ensured safety first.
Hector, his wife and staff were so accommodating! We are from Myrtle Beach, SC, ages 31, 45 and 51 women and this was one of the highlights of our trip. We felt very safe and the view was awesome. If a first timer, definitely would recommend this one!
As part of a ladies trip to Puerto Rico, we added a zip line tour at the last minute. It was the best decision we could have made. the ziplines were designed to increase in difficulty, so it gave a few of us first-timers the ability to get comfortable before getting to the more difficult lines. The staff always explained how to comppete the line properly, and were able to stop us if we were not successful in stopping ourselves. We had an awesome time to end our trip. The staff was extremely friendly and entertaining the entire day. They joked with my friends and I constantly, which made the day more fun. I would thoroughly recommend this activity to anyone visiting San Juan even if staying in Isla Verde like we did. It was definitely worth the drive.
We had an awesome time ziplining here. The week before Xmas they were able to fit us in at the last minute and we had our own private tour/experience. The staff is wonderful about taking photos/videos :)
Great views and exciting ride. Staff is very knowledgeable and extremely friendly. Highly recommend if you are in the luquillo area!
At first I was hesitant because it was hard to get a hold of someone to make a reservation BUT... we had a great time. The staff was awesome. They were very helpful and made safety their main concern. The equipment that was given to us looked to be in good condition. I was not worried for my safety at all. As far as price, it was comparable to other zip line places in the area. There were 9 zip lines and they provided bottled water after the 6th or 7th line. The staff was friendly and knowledgeable. I would recommend this place. :D Great experience
They start you off with a beginner zipline so that you get used to it. This is especially helpful for people who haven't gone before. Afterwards, the ziplines increase by height and speed. The tallest one was by far my favorite because you could see the rainforest view and the beach. Staff was very instructive, cracked jokes the entire time, and even gave us tips on where to visit during our vacation. I would highly recommend going here!
I have to agree with all those positive reviews. My daughters and I went today and it was fun and exciting. Rafaela, Hector and the whole crew are great, kind, friendly people. I told them that it was our first time and that we were nervous, they made us feel so comfortable and safe at all times.It is such a pleasure to find people like them to make our vacation an enjoyable one. I hope they get to see these reviews and know how great our vacation is because of them. I highly recommend them.
What a blast! A younger and friendly staff that's number one goal is safety. Never once questioned the reliability of the equipment or staff!My family will be returning. Thanks Rafaela!