Went out to casino for there special Valentines Day seafood night! Everything including the King crab and shrimp was cold..very disappointing for the $20.00 they charged. The best thing of entire meal was the Fondue and fruit.
Save yourself the trouble of a nightmare experience. The bathroom was filthy. The room itself had not been serviced, trashes full. Phone did not work. Safety issue there. Extra charges charged days later after check out. Sadly I cleaned the room myself after I was told they could not move me and someone to clean the room NEVER came, put blankets (luckily I had a few in my truck)on the floor to sleep to avoid the beds. A staff that could care less all the way up to the general manager. The buffet was priced right for the cafeteria food served. The casino clean but you will be lucky to find a choice in Keno machines. There are only four. Will I be back, NOPE. Will I tell everyone about my experience? You betcha.
We like to go up for crab night on Wednesday ($20.00). We haven't been winning to much. But it is a casino, so what do you expect. The food is buffet style, but there are working on the restaurant, I'm not sure when it will be done.
Wow, me and wife came from minot Nd and it was worse experience I had, the security and I think they are casino housekeepers gossip about customers and are very very rude, I overheard a lot of staff talk about the local people and coworkers like its a high school, and the slots are very tight not a good place to go to win anything, the place feels very uncomfortable to go for on a trip away from home. My wife literally just wanted to go home after a few hours because of staff, we decided not to stay at hotel.
I can only speak for my opinion on the hotel as did not either eat or gamble at the casino. I stayed here with my elderly father and we were both very impressed. We had a room that has not yet been remodeled and we both commented on how we thought the room was very nice the way it was and didn't see why it was due for a remodel. FYI, the none remodeled rooms are about $15 cheaper than the remodoled. The rooms were very clean and extremely comfortable beds and the staff I dealt with very friendly. We chose to stay here because it is much cheaper than staying in Devils Lk (we were passing through for the night).
I seriously don't understand why people are complaining. For one thing it is A DRY RESERVATION. So obviously they arent gonna server alcohol. For another its a smoking casino. So of course the casino area is gonna smell like smoke so may as well get over that. I eat at the buffet quite often and I like the food, its very good and the staff has never been rude to me. Always friendly especially the people you turn your vouchers in at! Anyways I seriously would recomend this place to alot of people :)
We stayed here while on a fishing trip.We were very happy with the friendly staff. Our room was clean and so was the rest of the hotel. We did not get to use the pool area due to construction. The casino was small but very accommodating. We had quite a bit of playback so we were happy. We would definately recommend staying here.the front desk staff let us know if we got a players club card and brought it back to the desk we would get an additional discount. That was a pleasant suprise.
My extended family and I stayed here when we got together for my grandma's birthday, and it was by far the worst hotel experience that I've ever had. The rooms were very dirty; my husband and I discovered a plate of old, moldy food under the air conditioner in our room on the first night. When we asked to switch rooms, the staff was very rude and acted like we were an inconvenience to them. No one apologized for the filth. Instead, we were told that it wasn't their fault that the room wasn't clean because no one was supposed to be staying in that room anyway. The air conditioning wasn't working in the cabin my aunt rented or in my parent's room. The water in the hot tub was a moss green color and had caution tape around it the entire time we were there. I heard maintenance workers talking about a gas leak with a sewer smell, and I also heard other customers complaining about their dirty rooms. Most of all, the customer service was horrendous! I've never encountered a hotel staff that literally just doesn't care if you're stay is uncomfortable for any reason. DO NOT stay here - complete waste of money and not worth the stress!
The desk clerk Joanie is a witch the minute you walk in. We had to have housekerping change bedding because it was OBVIOUS they weren't clean from previous guest. The $7 buffet is horrible. The walls are super thin so we were annoyed from the couples activities in the next room.Then at 6:30am we were woke up by a blaring tv. No alcohol allowed anywhere. Not in the privacy of yourroom. Please reconsider and go elsewhere. Slots are tightest I've ever seen. This is a definite NO NO. This is the worst casino I have ever stayed at and we travel a lot....Seriously dont waste your money or time here. Management didnt care at all.
inexperienced everything. bad food. crap dealers could not figure which way to pass the dice or figure pay outs.