I have read some bad reviews and thought well I have to see for myself and yeah, they were right. But, there's a lot I read that I csnt imagine. I think some of the people that most about trump have to be the prissiest of them all and nothing can satisfy these people. We were hear and had a couple massage. First time together. I had to switch the original appointment and everyone helped in every way and returned my phone calls and emails immediately. Both of our therapists were awesome and so nice. We had a great conversation with then after and even gave them extra. I had an issue during the massage and they made sure I was comfortable. We had our champagne and chocolate after. I read that the showers were moldy so I can not comment on that because neither one of us used them or the sauna. But from what I saw everything seemed clean and fresh and I loved how it smelled. Even every time we went to the pool the hall smelled so good. Everyone we encountered there so nice and friendly. Definately can't wait to go back.
I like this Spa. I have enjoyed all my services. It's my favorite place in Sunny Isles Beach. Wonderful experience!!!
Awful. Awful. Awful.Instead of going to our normal selections, my friends and I decided to try the Aquanox Spa. One would think the Trump brand would be internationally luxurious, we could not have been more wrong. Not only was the customer service awful but the amenities were incredibly outdated.The receptionist/manager charged us for our service the minute we walked into the spa AND added 20% gratuity without option...I expressed my disappointment of the amenities and she answered back with attitude and dismissed me. The spa looked like a high school gym locker room. My friends and I wanted to spend the day at the spa using the sauna and showers, relax, have a beautiful lunch...We tried speaking to another representative, Jose, he was also extremely rude. Needless to say, we left and went to the Viceroy... Maybe you should too...
Female staff, courteous, good ambiance, relaxing.... no complaints! I would most likely recommend to anyone wanting a massage.
The therapist really is knowledgeable in performing the healing treatment of relaxing tried and sore muscles. Me and my daughter had a custom make spa treatment and it was perfect. the only problem was we could not take them home with us.
Everything about this spa was top notch.Enjoyed all my services, plus I adore this property.It's my favorite place in Sunny Isles!Can't go wrong. Outstanding.
An OK spa experience, not as good as many others I have been to. Seemed a little institutional like. Construction noises during my massage made it hard to relax.
Gym equipment was old but working ok. Room looked very run down. Some tv screens built into the exercise equipment didn't work. The overhead tv's were from the 1970's. This room definately needs an upgrade!!!
I recently took advantage of Miami Spa Month which allows you for a span of 2 months to take advantage of amazing spa amenities at some of Miami's outstanding spa facilities. My recent visit took me to Aquanox at the Trump International in Sunny Isles, FL. What an amazing facility. Not only did the price get me a 90 minute massage, but my masseuse was wonderful. Very in tune with my needs. The spa itself is very clean. There was construction that I could hear from my treatment room, but I was so relaxed that it really didn't bother me. With the pass, you are able to use their steam room and sauna and you are given a beach pass which gives you chairs and an umbrella on the beach. Unfortunately the hotel was close to 100% capacity, so you can imagine how many people were taking advantage of the beach on this beautiful summer day in July. We were not able to reserve chairs before our services so we had to go after and hope to find a chair available. The only thing I wish they would allow us to use is their pool, but they reserve that for hotel guests only. All in all, both my husband and I enjoyed our services and the facilities.
Moldy Showers, Cheap Design, Horrible Service. Unfriendly Staff. Definitely not what you would expect from Donald Trump.