pole position raceway
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pole position raceway印象
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Hi,Great job overcoming your fears! Glad you and your boyfriend had such a fun time. Keep on racing; you'll get better if you just keep trying!Best,Zach ThigpenMarketing Manager
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Staff friendly, safe, had two races each. One by ourselves ..Great! One with slow racers, tight track, hard to pass safely...note, if u plan on returning by the $55 membership. You get one free on that date and one free on your birthday, then $20 each race after saving $5 a race so def worth it. Sign up for all your races at one time because it got filled quick and when we went back to book another it was over an hour wait. Not bad if you get good racers, waste of $20-$25 if filled with 9 other slow riders.
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Awesome fun. Electric cars are super-fast and you don’t have the petrol smell. You can wear you normal clothes. The cars go fast enough that you can scare yourself silly on the back straight. Professional staff, well organised and slick.Huge amounts of fun. Did two races and that was enough, one would be not enough.It was expensive and it’s a pain to get to, you need a car and not easy if you in NY or NJ as a tourist
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Hello,Thank you for your feedback, we take all of your insight to heart. We apologize for your perceived rudeness from the staff, customer service is incredibly important to us. The weekends can be stressful due to our popularity and the crowds, but that is still no excuse for your negative experience. If you enjoy the experience but dislike the lines, I would recommend coming on a weekday, as we are not as busy. Thanks for your understanding and we hope to see you again.
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Hello,So glad that you enjoyed the racing! If you would like to avoid lines in the future, I recommend coming on the weekdays, when the lines are much more manageable. Enjoy!!
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Went here for a birthday and overall it was a great experience. It was definitely helpful purchasing the yelp deal that was $22 for arrive and drive. I would have definitely gone a for a second race if it was a cheaper, if it was $15 per race then more likely to run another round. After discussing with the group, just one race was great enough. If you plan a party here then its work the party package because you would have multiple races. Overall, it was fun and coupon helped but they should lower the price for additional races. I also came here before 3pm on a saturday and I only waited for 20mins max.
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Hi Racer,We're so happy you had a great time during your corporate event. We strive to provide excellent customer service and a great racing experience for everyone who comes through our door. Safety and maintenance are two key aspects that make Pole Position Raceway so great and we're glad you took notice of the meticulous work we put into maintaining the karts. We hope to see you back again soon!
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Hi,Very glad that you think we're a great location for fun and company outings. The license is a mandate from the state unfortunately, so we have to charge that $5. Sorry you didn't think the membership is worth it, if you come more than one day a year, the membership is a no brainer. We also have monthly deals to encourage members to come back all of the time. I understand your frustration, but hope you decide to race with us again. Thanks!
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I really enjoyed coming here with my family. My parents took me here as a surprise birthday gift, and it was stupendous! I liked that there was a range of ages. The only thing that was a bit upsetting is the long wait. The wait for my parents race was so long -an hour or so- so they changed their race and let us do another race instead. I think that if you wait so long, they should make the race longer than 10 minutes. It is near NYC, so anyone visiting should go to Pole Position. They host birthday parties and team meetings. Let's go back!
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Hello,Thanks so much for pointing out we lack a page. We just set one up. If you have any other questions or information please email zach@polepositionracewayny.com