The town of Avalon is concentrated within one mile of land. Can pretty much do everything in one day. It has something for: foodies, divers, snorkel, sea life watching, golf cart riding, zip lining and people watching.
The information avaliable is excellent. The staff is always extreamely knowledgable and had great suggestions for any question.
I just wanted to say "goodbye," to Carolyn. I am sorry to hear that you are leaving. Thank you for all your support, and for never saying "I don't know." I will admit, you did not always have that happy bubbly voice, that some people have on the phone. But you always had the answers to my questions, and if you didn't, you found them for me. You will be missed.Diana
Dear 763RomanCB,I am very sorry to hear that your recent visit to Catalina Island left you with a poor taste. As a resident of the island myself, I am sad to hear that a fellow resident described our community as "stale at hateful". While the island is not a controlled environment such as Disneyland, we are cognizant that tourism and the hospitality trade are both our only industry, and at the core of what we live and work for here on Catalina Island.Customer Service training is an ongoing priority for us at the Catalina Island Chamber of Commerce. While we are not a regulatory agency, we work hard to provide supportive customer service and hospitality programs to our member businesses, and by and large, I believe that we are successful. I am sorry that you were not able to experience the friendly service that most visitors report experiencing. However, we are always looking for ideas and feedback. You idea of a "smile" campaign is a good one, and I will pass it along to my co-workers here at the Bureau.I hope that you will consider a return trip to Catalina Island, and that we can provide you with a more positive experience. Please feel free to reach out to me at alincoln@catalinachamber.com if I can be of further assistance.Thank you!-Amelia
The women working the visitors' center did answer direct questions, but served up the short answers with a scowl...after making us wait. They were not at all friendly or welcoming.
Older lady, I stop to ask questions. Ask where to find hotel map it out. Left me with other questions. Never came back.
We asked many questions about places outside of Avalon, found out later that the information given was not quite accurate.
Make sure to check out their booth located on the green pier. They can answer questions, give recommendations on activities, hotels and tips on the best way to enjoy your island experience.
Well worth the trip, we found out alot of information and also made our game plan (which we didn't have earlier.) Highly recommend the package deals, much cheaper than buying one excursion at a time.
These people are very helpful. I have called them on the phone and been there in person many times. There are always thing to ask about and they really don't mind helping you out.