Thank you, Belinda!We are happy to hear that you enjoyed your visit to Cypress Bayou Casino Hotel. Our Slot Director and management team like to keep a variety of game styles, themes and denominations on hand. Cypress Bayou chefs are a talented group and strive to deliver quality food with great taste to Eat's and all of the restaurants on property.DJ Bobby Novosad of KSMB 94.5 always keeps the party going in ROX Nightclub!And, we will pass along your suggestion to our Beverage Manager for speedier service.Again, we appreciate your comments and feedback.
luvmykitties, Thank you so much for your comments! We always love hearing that our guests enjoy their visits.Happy 2015!
We appreciate you taking time to leave a review for Cypress Bayou Casino Hotel on Trip Advisor. Your compliments are appreciated. We will direct your concerns about beverage service to our Food and Beverage management team. And, we thank you for acknowledging our well trained staff. We strive to offer our guests the best gaming experience possible. ManagementCypress Bayou Casino Hotel
Love this place. Friendly and fun!! Great concerts. Great hotel. Wonderful casino hostess Peggy always takes care of whatever I need.
It is wonderful to hear that you make Cypress Bayou Casino Hotel one of your go to destinations! You are correct, our slots are the most generous in Louisiana. Recently, only a week ago, the Diamond Five machine hit for $50,000! We also house progressive slot machines which offer million dollar plus payouts We will pass on the great compliment to our talented chefs. They strive to serve up delicious food to our guests.Thank you for taking the time to offer a great review. We hope you visit again in the very near future.
Hi.We would very much like to speak with you directly about this incident. We will need more information to help resolve, such as your name, Cypress Club card number, etc. Please contact us at customerfeedback@cypressbayou.com .
Thank you for your feedback. We take all comments seriously and would like to address these issues with you personally. Can you please contact us at customerfeedback@cypressbayou.com. Again, we appreciate you taking the time to share your thoughts and concerns.
Attentive waitresses; fun machines; nice attendants at help desk!Food at restaurant good; sadly, our waitress was not into it!
Very little lines. Could play on any of the tables and machines with no problems. Club was a lot of fun. Good crowd.
We drive in from Texas and this is always the best casino with the most generous slots. You can play for hours and still have money to play on. We always have a good time. We love to eat at Cafe Bayou inside the casino. It's the best creole seafood in Louisiana. Fun times and always enjoy our visits.