Thank you very much for taking the time to visit our cave on your recent visit to the Chattanooga area. Obviously, I am biased, but agreed 100% with your statement that our cave is "A Must See". We try our very best to keep our rates as low as possible so that they can be "family affordable" and I am glad that you recognized the great value that we offer our guests.I will be seeing Tucker this upcoming weekend and will be sure to mention your review to him. The cave is indeed beautiful and its close proximity to the surface is the reason that you were able to see so many beautiful and diverse cave formations. I do hope that you will consider a return visit, either for another Crystal Palace Walking Tour or perhaps one of our signature wild cave expeditions.Thanks you once again for your visit and for taking the time to share your thoughts.
Thank you very much for taking the time to take our Waterfall Dome Expedition and for posting your comments. Your status as a Top Contributor on Trip Advisor means that you have visited numerous attractions and, consequently, we really appreciate the "5 star" rating that you gave us. I will be sure to thank Dylan for doing yet another good job when I see him this weekend.The Waterfall Dome Expedition that you took is one of our most popular expeditions. I think that we are all amazed by waterfalls and ours can be quite impressive. We prefer to leave it as a natural, free flowing waterfall so the amount of water can be as slow as a dripping trickle to as much as a thundering waterfall. It all depends upon Mother Nature and how much rain the land above receives. It is indeed the highlight of the trip. I am glad that you had a great time and hope that you will consider a return visit.
Thank you very much for your visit last April and for taking the time to share your thoughts. I certainly agree that it is a "Nice Cave." While the Crystal Palace Walking Tour covers just under 1/3 of a mile, the cave is actually significantly larger with over 7 1/2 miles of explored passageways. The Crystal Palace Tour examines the front and oldest portion of the cave. The close proximity of this section of the cave is why we have the extensive array of diverse cave formations that you saw.One of the amazing aspects of our cave is its close proximity to downtown Chattanooga. We are less than a 10 minute drive (normal drive time) from the downtown area but still out in the country. Despite this close proximity, we have an array of rare and endangered species that live within the cave. Thanks again for visiting, and I do hope that you will consider a return visit and, perhaps, consider joining us on a wild cave adventure tour that goes deeper into the cave. We have a wide variety of tour for all interests such as cave life and ecology, fossils, viewing our large, natural flowing waterfall.
Thank you very much for taking one of our wild cave expeditions. I ran into Jerry this morning in the cave gift shop and mentioned your review to him. Naturally, he was most appreciative and asked that I pass along his thanks. Thanks also for noticing that the cave does not have a commercial feel to it. This is because we operate the cave with protecting its delicate eco-system in mind. We are very proud of the fact that numerous rare and endangered species exist within the cave. Then we have the absolute amazing array of 100% natural cave formations. The cave is, indeed, beautiful and we love to show it off. Thanks again for all of your visits and I hope that you will consider a return visit for our Waterfall Dome Expedition. Our waterfall is 100% natural (no pumps to enhance or maintain the flow) so the water flow can vary from a trickle to thundering.
Our group did the 4.5 hour waterfall tour with Jerry and we had SO much fun! Def cooler than expected. We got to challenge ourselves squeezing in tiny places or having the option to walk around. I took the harder way every opportunity to get more out of the experience. It was beautiful inside the cave. We will be back for the 6 hour tour next time. I wouldn't recommend this for kids, some of it was actually dangerous and if you are really claustrophobic then this probably isn't for you. But if you like a challenge and alot of adventure this is Def something you don't want to miss.
Thank you very much for stopping by and taking the time to take the Crystal Palace Walking Tour of the cave with your family. I am glad that everyone enjoyed their visit and that you all were able to see a bat. We have several species of bats that live within the cave but we never know where one will decide to sleep. The bats in our area are basically insect eating bats and their favorite meal of choice is mosquito. Considering that mosquitoes can transmit a variety of diseases if they bite us, it is actually good to have bats to control these pests.All caves are unique in their own way but our cave is set apart by others by its close proximity to the surface. Your family was able to simply walk into the cave as there were no elevators or lengthy flights of steps to enter the cave. This close proximity also means that a good bit of water is able to seep into the cave over a widespread area, and the result is the abundant formation growth that you saw during the tour.Thanks very much once again for taking the time to visit and for sharing your comments.
Thank you very much for taking the time to visit our cave and for posting the wonderful review. Obviously, I am biased but totally agree with your statement that our cave is "Absolutely NOT to be missed." We take great pride in our cave and love to share it with our guests. Lighting in the cave is difficult and I am glad that you felt that we do a very good job in lighting the cave. We do not have any of the crazy, colored lights that some caves use because, quite simply, we want to present the cave in its natural state. When I read you review, I went by the gift shop to share it with the guide staff that was present so that I could personally thank them for doing another wonderful job. Thanks again for your visit and I hope that you will consider a return visit the next time that you are in the Chattanooga area.
Just finished the overnight expedition at Racoon caves with my girlfriend and we absolutely lived it! Ask for Rhett as your guide, young guy with lots of energy and good knowledge of the cave. Weather outside was freezing cold so we thought this would be a convenient way to combine an adventure with good temperature camping.The cave itself is stunning and perfectly laid out. Crystal Palace in the beginning has nice formations, but easy to walk. Then as we climbed deeper and deeper things got more technically challenging with less formations to worry about damaging. The layout of the cave has lots of loops so I feel like we could do this multiple times and go a different route eveytime. Rhett kept things interesting giving out fun facts and helping us through the tricky parts. Camping was closer to the entrance (which was convenient to go grab a shower and food before tucking in for the night).Best part of the whole tour? For 4 hours during the expedition and all night we had the whole cave to just the 3 of us! I would highly highly recommend this to anyone, especially campers with a bit of an adventerous side. Ask for Rhett and the overnight expedition and you won't be disappointed!Thanks guys!
Thank you very much for your visit on your way to Nashville. I spoke with Rhett this afternoon when I ran into him in the gift shop. He mentioned how you had taken the Crystal Palace Walking Tour one day and like the cave so much that you came back for a Wild Cave Expedition. He was very appreciative of your comments and the personal recommendation. There is an amazing world that exists beneath the mountain and you only see a small portion of it on the walking tour. The wild cave goes beyond those lighted pathways and takes you a little deeper into the mountain. There you find interconnected passageways, more formations and some fossils, and more. Thanks again for your visits and we hope that you will consider stopping by when your travels bring you back towards the Chattanooga area.
Thank you very much for your recent visit and for the wonderful review. I stopped by the gift shop yesterday afternoon just before closing to thank the staff for yet another great job. I certainly agree with your statement that our cave is "Best in TN" and, a few years a national publication rated us as having the best cave in Tennessee as well. We are exceedingly proud of our cave and have a great staff of dedicated guides who love to show it off.We strive to be able to offer tours of the cave at the lowest possible prices. It has been a few years since the last increase in admission and current plans are to maintain our current rates. Credit card theft / identity theft is a major issue and Visa / MasterCard have regulations which require that a card must be signed in order to be valid. Many choose not to do so for security reasons and will therefore either write things like "See ID", "Check ID", etc. Visa / MasterCard regulations permit the card to be accepted unsigned provided that identification is checked. It takes a few moments longer to complete the transaction but the safety and security of your credit card is well worth the extra effort. I am also glad to hear that you are considering a return visit to experience one of our wild cave expeditions. You will get to see even more of the cave but, whereas the Crystal Palace Tour that you took is a "come as you are" tour with casual dress, the wild cave tours require that you wear a helmet with light along with gloves and pads. The great news is that we provide all the needed equipment. Thanks again for the visit and excellent review.