We are sorry to hear you were not happy with your membership and not able to use the club . We pride our club on customer service and if you would please call the club and we will be happy to resolve your concerns
Thank you to my family for a great day at the spa. The staff was awesome and informative they even gave me a spa gift .The Aveda concept spa is the way to go the product is amazing. I will definitely be back
Treatment was mediocre and to too it off my diamond necklace was lost there. No one helped look and I'm sure someone is there with my necklace. It was left on table with my clothes. Where could it go??
I joined the gym because I thought I would use the pool after working out. The pool is large, well kept and rarely crowded but the gym is pretty poor. The equipment is limited and not very clean and the rooms are dark and depressing; not conducive to staying any longer than necessary. I never tried any spa services so I cannot comment on them but overall not a good place to work out.
I love this club for one thing. The exceptional yoga classes lead by Mary Hargreaves. I have tried very little else, but my resolution is to try more...especially the water classes. During a home renovation, I had to rely on the showers at this gym. Unfortunately, I developed a toe fungus. Now I am dealing with that and will never shower there again !!! They boasted many renovations, but I see little that is an improvement. The lady`s locker room is treacherous after any of the water classes as the floor is so wet that it is slippery. This club is convenient for me right now, but I will be looking into another for all of these reasons.
I do not recommend this spa. If you have a Groupon with them, I was told they specifically do not call those customers only for their reminder about the upcoming appointment, essentially hoping then they miss it. Also when you schedule the appointment, they will not schedule it without having the groupon #, so if you miss it, they redeem it and it cannot be re-booked, and they walk with the money. I find this so so slimy and they totally know what they are doing/ hoping that this happens.
Reaching someone directly to schedule an appointment is painful - voice mail tag and then some. I purchased some Groupons two years ago and after finally being able to speak directly with someone to make appointments, they bounced me at the last minute and I had to start back at the beginning. This time around, again after endless phone tag, I find out that although I again purchased multiple Groupons, for my mother and I to have a spa day together, they will not schedule our appointments at or around the same time. Even though there are two people, only one Groupon can be used at a time. This makes no sense, was definitely not my interpretation of the fine print and clearly says Atlantis Spa is not interested in building a client base through initial Groupon discounts. So now I will work with Groupon to get my money back or a Groupon credit. I will never venture need Atlantis Spa's 'deals' again - they are no bargain!
I had a very relaxing and professional mani pedi ! I am so happy I found this spa and thank Groupon for my great experience.
I found this lovely spa through a groupon and will now be making it my home base for facials and Mani / Pedis. I am a lifelong Aveda girl and generally choose their salons and spas for services and this one exceeded my expectations. The facial was one of the best I have ever had and included a great scalp massage and a thorough extraction. The staff is friendly and professional and the location, although situated in a sportsclub/hotel, was very clean and inviting. Whether a local or travelling, do yourself a favor and treat yourself to a spa afternoon!
this fitness center is beautiful, quiet and relaxing. its clean, well maintained, and very well serviced.