choctaw casino resort
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choctaw casino resort印象
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Matthew,Thank you for taking the time to review your recent stay. I am pleased to hear you had a fun time and thank you for the kind remarks regarding our associates. We work hard to keep this place as clean and fun as possible. We appreciate you and hope to see you again soon.Sincerely,Brandon F.Guest Service Manager
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Reaperrchobby,Thank you for your wonderful review. While we may not be perfect, we work hard daily to ensure each of our guests have an exceptional stay. It is our guest's honest opinions that help us to do just that. I am pleased to hear you enjoy our Resort and we appreciate you as our guest. We look forward to seeing you soon.Sincerely,Brandon F.Guest Service Manager
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Boomer122161,Thank you for taking the time to share your feedback with everyone. It is our guest's honest opinions that help us to improve daily. I will say that if there is one thing that we hang our hat on at Choctaw, it is how we value our guest. Each guest that comes through our doors is just as important as the next. We work hard to ensure you have a great time while here. Gaming is for entertainment purposes and we like to treat it as so. You will see more jackpots on higher denomination machines no matter where you go as the paytables and bets are higher. What does concern me is that you feel our guest service is non-existant. If you would like to contact me about any issues concerning our delivery of service my email address is brandon.fields@choctawcasinos.com. I do hope that you will give us another chance to serve you in the near future as we do value you as a guest. Sincerely,Brandon F.Guest Service Manager
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TXGal123,Thank you for your review. Our concerts are always a good time. We have some really big ones coming up as well. Also, we do all we can to keep the smoke smell minimal. We even have scented air filtraiting through the casino. I hope that you will visit us again soon.Sincerely,Brandon FieldsGuest Service Manager
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Howard G,I am pleased you got a chance to visit and thank you for your review. I hope you had a pleasant stay with us. Also we hope you will get a chance to come back and visit.Sincerely,Brandon FieldsGuest Service Manager
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Mrs. Bourgeois,I am sorry to hear you have not had much luck lately. We are here for your entertainment purposes and just want you to have a great time while here. It is not our intentions to ruin anyone's life. Using a Player's Club card is not a requirement. It is simply used for tracking a player's play so we can reward our players for gaming with us. We strongly encourage responsible gaming and are willing to help any guest who requests it. If you have any questions please contact us.Sincerely,Brandon F.Guest Service Manager
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WalkinOnSunshine2052,I am sorry to hear you are changing your plans of visiting us. I totally understand wanting to make ths trip special for you and your boyfriend. I know you will enjoy our Casino/Resort. We take a lot of pride in how clean we keep our facility and how well we treat our guests. We would love to have you come and see this for yourself.If you have any questions you would like me to answer or anything I can assist you with please feel free to contact me at brandon.fields@choctawcasinos.com. Hope to see you soon.Sincerely,Brandon F.Guest Service Manager
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Amanda,Thank you for your great review. We apologize for the temporary inconvenience during this time of construction. It won't be much longer and I know you will love the new amenities of the expansion. I appreciate your kind words regarding our staff. We work hard to make sure we are as friendly and accommodating as possible. We value you as our guest and look forward to your next visti.Sincerely,Brandon F.Guest Service Manager
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Cat,Thank you for sharing your review and all the amazing details you've provided to future travelers...we look forward to your next visit!Vicki
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Nikons2010 ,Thank you for taking the time to write this wonderful review. I am extremely pleased to hear you had a great time at the Tesla Concert and your trip to the Casino. They put on a great show and was cool seeing the lead singer who is from my home town. Our new Event Center is scheculed for it's Grand Opening on June 27th with Aerosmith and I think you will love it. It will be extremely intimate and no matter where you sit you will be very close to your favorite bands.Thank you once again for your excellent review and kind words regarding our staff. I hope we get some of your favorite bands in there again really soon. We appreciate you and look forward to serving you again in the near future.Sincerely,Brandon F.Guest Service Manager