tulalip casino
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tulalip casino印象
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Overall this place is a side show circus honestly! I live within a few miles to the casino here an I honestly see no point in paying 289+ per night. I've stayed in many rooms and they are all the same! The hotel even smells like smoke from time to time even though it's a no smoking hotel. (But you can smoke feet away in the casino?) wth!? I left in the middle of the night on my first stay due to a Major smell of smoke! It's was as if someone lot up right outside my door. Ask for the manager and no one "was available" no refund no room upgrade or even an apology. I left around 3am carrying my own bags and standing in the cold waiting for my car for 20 mins. After that I went in later in the month to resurve a $99 room special via us mail. There was plenty if rooms left but they had informed me that there are "blackout" dates etc (when it clearly states which days the voucher can be used) (and I'm in there during these dates, mind you 3 times a week!) asked for the manager again and was turned down, them saying "the manager won't be of any help to you mam, our hands are tied" Went for dinner there as well (didn't come for game that night) It was a 2 hr wait! And blackfish(my second choice) was booked up as well!? Wow! I left upset and hungry at 9pm and had to make up something for dinner beings that I had planned on eating out, I did not pull anything out for dinner.... I was furious! Needless to say I'm so sick of giving them second chances! It seems they were great a few years + back but now it's just a waist and you leave so unhappy! If rather take my money more north to angel of the winds (as they are expanding) and for food, (red lobster,prohibition grille,outback,kayoto, Anthony's, etc) are wayyyyy better relaxing choices than the tulalip (cough cough) a joke! Go there for a few months straight and you will see that place it is a s hole as far as environment gaming and hospitality! The employees are a holes and the club card ppl are rude and short with you! Never again! I'm boiling tonight after my experience!
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We took my parents for the evening so they could enjoy the slots while we enjoyed the environment which included a sport restaurant/bar and piano bar. The food at the Draft was was excellent and service was great; menu items were not pricey. Loved the vibe at the piano bar. The pianist was very interesting and had a wide range of songs he knew; he closed off with a "bang". Bar drinks were kind of pricey but to be expected.
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We had booked 2 rooms for the night and were paying for the another couple as a gift. All of us agreed the facility is nice and of course the lobby/common areas are quite nice. The rooms seem nicely appointed until you realize that the bathrooms lack a ventilation fan so moisture and odors linger for a very long time. Even economy facilities equip their rooms with bathroom fans... This is disappointing being the room is otherwise nicely equipped. Upon closer inspection a guest can also see the rooms are beginning to show wear and tear from previous guests. Chips in the bath floor tiles, poorly-repaired broken trim around doors, scratched up furniture and scratched wood work. Guests should not expect much of a view from your room because all you will see is the rooftop of the casino and the parking lot. We ordered room service and the bill came preprinted with an 18% gratuity as another line item along with the food items. Yet at the bottom of the bill is another blank line for the guest to fill in the "Tip". Why should a guest give any additional tip when they are already being "billed" an18% gratuity for average service? At checkout we were surprised with a higher room rate than we agreed to at the time of making the reservation. We were overcharged 21% compared to the rate promised over the internet. The rate the hotel billed at checkout was the full rack rate of $312 despite the fact that the internet service we used to book the room had confirmed a rate of $245 with tax. The hotel would not honor the lower rate and blamed the internet reservation service for the confusion. To clear this up it took 2 emails and 2 phone calls to straighten this out. Upon check out we had once again presented our credit card and confirmed our wish to pay for both our guests room and our own but later found out that our guests had been required to show their credit card at check in and they "accidentally" got billed for the room! This was very frustrating as we communicated with the front desk personnel more than once that the room was a gift and that our guests were not paying yet in the end it was our guests whom were billed the higher rack rate for the room that was to be a gift to them ! The hotel should not be demanding credit cards from a nonpaying guest for a room when they already have a credit card on file for the party intending to pay for that room. For a facility that wants to portray itself as a high end destination resort it has fallen short and left me disappointed with the experience.
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Loved the casino, the entrance was pleasing and the interior was nicely decorated and not too smoky. They had many games to choose from and the coffee station was great. They serve Seattle Best coffee which I liked. Overall, I had a nice experience and will visit again when in the area.
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I'm not a big gambler, but I've been to Las Vegas several times, and other casinos in Washington, so I went along with my sis to have some fun at the casino. It's definitely on a par with Muckleshoot and Emerald Queen in size; the decor is glitzy, especially the main area where you join their rewards club. It wasn't as smokey as the Emerald Queen, but they could try to improve the ventilation on the casino floor. The lady who signed us up for the casino's reward club (Linda) was very nice and informative. Many of the 1-cent slot machines didn't allow you to select a lower per-line bet like 15 or 30 cents, and required minimum bets of 50 cents and up, which I thought was misleading but am aware this is how casinos make money. I'd advise any woman (like me, 65yrs.+, not wearing any expensive clothes or jewelry) to be watchful because I had to 'lose' some guy who didn't appear to be gambling. He was nearby when I asked one of the floor attendants, where I could watch sports; he said he knew where the sports were on TV and led me to the desk at the nightclub. I chose not to go there and walked to the bar area where I could see the basketball game being broadcast. He followed me there & asked why I didn't go in the club? I said that's not where I wanted to be - now I don't know what his intent was - may be he gets a cut for bringing folks in to the club, but he kept talking to me while I was trying to watch basketball - which was annoying! The bartender seemed to know this guy too. I've had similar encounters in Las Vegas and the security would always make their presence known, but no one appeared at this casino. I didn't feel comfortable & left. This was the only real negative encounter I had out of the 11 casinos we visited in Washington.
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We walked around casino twice and couldn't find one entertaining enough to put money our in. Tulalip boast about thousands of slots machines but they failed to mention it is all the same type of slots, 5 reels with different pictures. Very disappointing since we drove an hour drive to reach Tulalip. This is one Indian casino I won't return to.
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It's great having this caliber of a casino in our backyard. The frequent small paybacks on the slot machines allow you to play for a longer period of time, totally opposite to Nevada destination casinos. The employees in the casino are very friendly and helpful. There are many varieties of dining choices that offer top notch service and quality. If you want to take a rest from the casino, there is outlet shopping within walking distance.
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Too much smoke. Too much like wome of the cheaper Las Vegas casinos. The best part of it that I have experienced is the food and srvice in the buffet.. It is better than the majority of the buffets at Vegas. The drawback on the Tulalip buffet is having to walk through a cloud of second hand smoke to get to it. No way to get there without the smokey experience.
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This resort casino is a lot of fun to stop in after a day of shopping the outlets. The buffet was $20 per adult and included a huge assortment of all kinds of foods and desserts. It was worth every penny. The casino itself is pretty much like any other casino. Busy slots and tons of people. They still allow smoking in the casino and I don't think they vent it very well because it was pretty overwhelming at times. :(.
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Tulalip Casino reminds me of Vegas. Dance clubs for younger set. On the loud noisy side though. Very crowded Sat night. Valet extremely busy. Miss some of the older slot machines. Fun stop for a girls road trip stop.