rhyll trout and bush tucker farm
- 地址：
- 开放时间：
- 门票价格：
- 电话：
rhyll trout and bush tucker farm印象
-
Hi Paul W,Thanks so much for your glowing review. Its great to see that there are still some reasonable, lovely people using the Tripadvisor Service. We do our best to educate customers on the best ways to catch fish safely, but sometimes its very hard as you have noticed.We really hope to see you again some time when your are in the area again.Warm regards,
-
This was out first visit and we certainly will go back again. From the devonshire tea through to the tempura battered fish , service and food could not be faulted. All staff very helpful and friendly. We also took home fish already prepared with sauce and this was easy and quick to cook with detailed instructions. Staff more than happy to cook your catch to your liking and it was so fresh and delicious. We also purchased products such as jams etc. from the farm and look forward to trying these.
-
We visited the trout farm on Saturday with four kids (aged 4, 6, 8 and 9) and two adults. It was not a cheap day out and unfortunately we didn't catch any fish in the "Challenging Fishing Lake" and the kids patience was wearing a little thin however we went inside to the Rainforest Pool which was much easier and more exciting for the kids. I have to say the guys assisting us with the bait, pulling the fish in, photo staging with caught fish, etc were excellent. They were super friendly and helpful and were great with the kids. We ended up coming away with 4 happy kids and 8 fish which we took home and cooked that night which were great. Many thanks.
-
Tried our luck like everyone else at the outside lake first, it was relaxing just no fish wanting to be caught. then moved in to the rainforest pond where you are guaranteed a catch. The chef cooked our catch just how we wanted it, it was delicious. Thank you to the lovely young lady at the counter who was very friendly and the young men who gave us tips on fishing from both ponds.
-
We came to the farm because we both enjoy fishing, plus my partner is a chef and wanted to check out the 'Bushtucker' and maybe buy a plant to take home.After a while at the outdoor lake with not much success, we went indoors to try our 'luck' in the Rainforest pool, this is when things turned bad. The young man there shouted at us to come to the other side, which was unnecessary, criticised my fishing technique, what is it to him if I'm fishing the way he likes or not? Obviously he wanted me to catch a fish ASAP, get out and pay for it. After a minute I had a fish on the rod, got it to the top of the water and it was immediately netted and scooped up by this man, I felt very patronised and harassed, I wasn't allowed to net, kill or bucket the fish myself. After it was weighed I asked them to bag it so I could clean and gut it at home to put on the BBQ. They looked dumbfounded and offended that I wasn't paying the $4 per fish for them to gut it when my partner is a chef and even I know how to.We thought 'ohwell we will check out the Bushtucker trail' so we attempted to do this and got lost with the path leading to nowhere and lack of signage. We wanted to buy a plant but half of them were dying or in bad condition so we left.I am now expecting a patronising response from the owner making false excuses for the bad experience and blaming the customer, I've read the reviews below and the responses are astonishingly defensive and passive aggressive. Some advice: take responsibility for your staff's behaviour and your terrible business model, listen to customers' complaints and you will avoid scathing reviews like this. Thankyou for wasting our afternoon.
-
If you're a fan of fishing, by all means! My friend and I popped in for some food and was pleasantly surprised by their tasting platter and fisherman's catch. Lara's awesome! Everyone's super friendly and helpful. :D
-
We took our 3 year old son for his first fishing experiencing. Staff were excellent and friendly, happy to help but not over bearing. With the outdoor "natural" option was great to give the fishing experience but when he got bored we headed in and caught a fish easily. Layout was great. Although the menu was a little limited besides the fish, what we ordered was cooked well and reasonably priced. Well worth a visit and we would definitely go back next time we are in the area; "I caught it, they cook it!" Is so true!
-
Wow this place is awsome our kids are 6 years old and they had a ball not to mention we did too it was so exciting to see them catch their first fish then tonhave it cooked on site was such a treat and tasted yummy
-
Hi Lindsay R,Thanks for your review. Its very hard to compare ourselves to Eildon Trout Farm as we are not a "run through" trout farm and do not have the advantage of having a river running through our ponds to cool the water. (Or have the fish pollutants going back into the rivers which is a good thing!) During cooler months we have between 30 and 70 fish caught each day from the lake and I would suggest coming back across Autumn, Winter or Spring if you are looking for a higher rate of outdoor catch. Even having 570 fish in the lake as there is at the moment, doesn't guarantee they will bite! That's farming a cold water fish through a hot Australian Summer.The reason we ask where people are moving to, is so that we can make sure we have staff available to assist with our customers. Frustrating in your case when Kylie asked if you 'had a bucket to hold your fish,' when you were moving between pools, only to be screamed at "we know what we are doing" even though you didn't have any means of carrying your catch. We are only trying to help make your experience better and in this case, saving a trip back into the cafe.We hope you get a chance to read the review from Paul W on January 24th which spells out some of the frustrations we encounter. As with a site like this, its much easier for people to have a winge than to put on something positive.
-
Was wonderful for the kids to experience the thrill of catching a fish. The staff member was also very discreet getting fish off the hook in front of the girls, was very impressed by professionalism. Had our catch cooked up and enjoyed there immediately. Definitely will go back!