Very knowledgeable staff, willing to assist with anything and great venue. Lots to see and do in Charleville that we would not have heard about if we hadn't called in.
we drove there to see all them birds, the man got us and drove around for 4 hours, talking about his farm, irrigation and how he beat the banks, he talked and talked, when i asked him, where the birds where, he told me, there are none, the breakfeast we got was stonecold, anybody ever eaten cold mutten chops, of all the 200 dollars we spend there all we got was somebody talking and telling us how terrific he was, don't ever go there
We thank you very much for your review as it brings to our attention that we do need to be aware that the front door is probably not disabled friendly if you are on your own even if it is the correct measurements and widths. Having someone to hold it open makes a difference but when you don't have that we can understand that there would be a problem. Something for us now to sort. Thankyou again.
The staff are extremely helpful and nothing is too much trouble. They take their time to explain all the tours that are available, and are very efficient in booking you for tour.
Very helpful Staff. The Info centre is at the Cosmos Observatory, and handles bookings for many attractions. There is a well-stocked shop and refreshments are available.
The exhibits in the complex are of interest and well presented. Worth the nominal fee to browse. I needed information on relatives graves in the local cemetery. The gentleman on duty was most helpful supplied all info and location of grave sites. Date of death, occupation at time of death, in one case cause of death and if there was a headstone. Armed with a map of the cemetery from the centre and the location of the graves I arrived at the cemetery to find the sexton there. He was most helpful and I was able to locate the sites. Loads of info for Charleville and surrounds at the centre. The volunteers do a wonderful job in promoting their area. Well worth the visit.
Anyone that whinges about the service at this visitors centre has to remember..the golden rule for travel.. Thou shalt not expect to find things as they are at home; remember you left home to find things different.The Service is amazing, staff friendly and centre clean and hospitable. Well done team! You are a shinning stars for regional tourism
Thank you for your positive feedback. Everyone experiences things differently and we are so happy you enjoyed your experience. We do apologise for those that haven't enjoyed the experience as much and we love to hear the feedback so we can concentrate on what it is that people are wanting or expecting to see and we can fix the problem. Thank you again for your comments, it's good to see we may be on track. We hope the rest of your journey is as enjoyable.
We were very impressed with the guide & information on this convoy (tag-a-long). I didn't know about Charleville's war history. The guide (Monique) was friendly, funny & very informative. The National Trust GOLD Governors Heritage Award for Local Heritage Projects 2013 is well earned.
We thank you very much for your review and thoughts on our centre. We are so happy that so many visitors are really enjoying our centre and that we can help with planning your trip and give you all the correct information.