diggerland
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diggerland印象
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We are so happy to hear you and your children had a great time visiting Diggerland USA. We value guest feedback and appreciate you taking the time to share your experience with the Trip Advisor community.Thank you for the compliments on our stunt show – we will be sure to share your kind words with Maintenance Mike, Bulldozer Blackwell and Junkyard Josh! We apologize if you experienced delays for the rides while you were here; all of our equipment is real, life-sized construction equipment so our ride operators do spend some time educating the guests on how to use them properly – safety is important to us but we can understand visitors’ excitement to get on the rides!As you mentioned, adults enjoy the rides as much as the kids (we can attest to that ourselves). We hope you come back again and visit soon! We are open weekends through December 31; if you want to come while it’s quiet, this is the perfect season!
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Thank you for your kind words and for sharing your experience with others! We always appreciate our guests helping other visitors get the lay of the land here at Diggerland.As you mentioned, our height requirements are put in place to ensure safety for our guests - as they are driving, riding and operating real, life-sized construction equipment! We can't wait for your younger child to be 36" tall - while visitors that height do ride with a parent, they get to steer, control and operate the machinery!We are happy to hear you think Diggerland would be a great weekend spot for your family all year long - stay tuned, we will be releasing annual pass sale details soon! Until then, we are open every weekend through December 31!
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I took my six year old son to Diggerland on November 4th. My experience with Diggerland started earlier that morning when I tried to purchase tickets online. I was unable to do so due to a glitch with my billing address. I called their customer service and spoke with Christine. She told me that she would give my name to the ticket booth and they would honor my discounted ticket price. I drove to the park and when I went to the ticket booth, the gentleman had already been filled in by Christine and I got my discounted tickets with no issue. The park was so clean. The day was beautiful weather for November. No one was at that park! We went on every ride at least ten times. Each person manning the rides was nicer than the next. Each worker really took care to make sure we had a great time. We spent four hours at the park and enjoyed every second. My son had the day of his dreams! Thank you so much for a great day!
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Thank you for visiting us during our first season open! We appreciate your feedback and are happy to hear you had a great trip with your 3 year old.As we close out this season we are going to look at all of the different things we plan to improve upon. We have shared your comments about the food with our management staff and will look into ways to improve upon this part of Diggerland.We hope you visit us again next year and, if you want to dig all year round and save, our memberships are currently available! Thank you again!
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Ryan – we are so pleased to hear you and your child had a great tiem during your visit to Diggerland! Sounds like the day you chose to visit was the perfect time to get the full experience! Thank you for sharing your feedback and experience – we will share your insights about the KidZone with our managers. We are sorry to hear you felt like our food and merchandise was overpriced, we do offer a variety of food options and gifts to meet the varying budgets of all of our visitors!Your tip about online coupons is great – we are glad you took advantage of one of our online discounts. We routinely offer discounts through social media and, at times, direct mail. Come back and visit us again soon – we are open on weekends through December 31.
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We are excited to hear you and your girlfriend visited us together - we think Diggerland is the perfect place to have a date!Thank you for sharing your feedback with us - the Backhoe Adventure is definitely a fan favorite - where else can you drive a full-sized backhoe around a course!?We do offer a variety of discounts, like you mentioned, and often share specials and promotions on our social media pages. We will be reopening in March for our second season, we hope you come back and visit us again!
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We decided to take the kids while they were home for winter break and we are glad he did. The park was basically empty and they got to do things multiple times. The staff was amazing and interacted with the kids. You can tell they like their job. I have been told the spring and summer months the park is crazy with camps and school trips. We will be going back during the next winger break when we can enjoy the park without the lines.
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Elaine – thank you so much for visiting us and sharing your experience with the Trip Advisor community. We thoroughly review all guest feedback to see what we can improve upon!We apologize that you felt our park was not suitable for your child with special needs. We do have a manager with special education certification that we urge all families with individuals with special needs to reach out to prior to visiting. This way we can help ensure we work to meet any special requirements for your family.You mention safety and height requirements in your feedback. We understand the frustrations you expressed but we do have requirements put in place for our guests’ safety. Our top priority is ensuring visitors can enjoy the real, life-sized equipment in safe manner. We appreciate your kind words about the cleanliness of our park and friendliness of our staff. We are sorry to hear your experience wasn’t all you hoped it would be and welcome you to reach out to us further about your specific situation.Thank you again for your feedback – we hope we can find a way to host you and your family again with a more rewarding outcome!
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Thank you for visiting us and for sharing your feedback with the Trip Advisor community! We share all of the comments of our guests with our managers.We hope your son had a great time during your visit! We do apologize if you visited on a hot day - in addition to the various covered areas and umbrellas, we will be working on improving this concern in our next season!Additionally, we are glad you capitalized on one of our many discount options. We frequently share discounts and specials on our social media pages and offer FREE parking - something most theme parks charge their guests for.Thank you again for your comments! We hope you come back and visit us again when we re-open!
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Took my 4 kids ages 7 to 2 and we had a real good time, the cool thing about this place is that you get to experience heavy machinery on a hands on bases one complain is that it takes a bit long the wait but its worth it the kids and myself fully enjoyed digging it!