serenity - the spa in anchorage
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serenity - the spa in anchorage印象
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Carla is amazing! I wish I lived in Louisville so that I could see her regularly! After a terrible massage at the in-house spa in my Downtown hotel I found Serenity online and it was well worth the short drive out to them.
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I am so sorry this customer had an unpleasant experience at our spa. We strive to make every experience wonderful at Serenity, and had I been notified immediately, I would have corrected the situation before she left, or at the very least, would not have charged her for the service. I wish I could be present to assure every service is perfect for each and every customer, but unfortunately, that isn't always possible. I can, however, be contacted at serenityspa@insightbb.com and will always strive to give excellent service to every customer.Owner- Denise Willinger
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I purchased a gift certificate here online for a friend of mine, which was super easy, convenient, and I was even able to email it myself and print it out. Unfortunately, I live in Anchorage, AK and not KY :(. When I called to settle the matter the staff who answered the phone was extremely friendly and professional. After a quick hold the owner, Denise took my call and gave me a complete refund on the spot. Denise sounded so warm and inviting, I wish were in KY just so we could visit Serenity- The Spa in Anchorage! Thank you Denise, and I will definitely be in if I'm ever your way!
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If you are visiting Louisville, say for the Derby or just anytime of the year, this is the Spa to go to. They are so very professional and so accommodating! You will have the experience of a lifetime when you go there. They pamper you and treat you like Royalty. You will emerge feeling new and refreshed all over. After you leave the Spa, you may want to tour the Anchorage area for all their little quaint shops and Bistros. You'll want to make it a point to come every time you're in town.
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I treated myself to a facial and pedicure on my birthday, and chose Serenity based on it being voted the best facial in Louisville according to the A List. I have had many facials and this one was definitely towards the top of the list! Nice and relaxing, and my skin felt fantastic afterwards. She was very knowledgeable about skin care as well and was able to give me some tips (without pushing products on me, which was much appreciated!). My pedicure was wonderful as well... all in all, I had a wonderful experience. I will definitely be returning to Serenity!
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We had a very relaxing time at Serenity! My mom, sister and I all had the hot stone massage and Jenny does everything she can to make sure you are completely comfortable and that she makes you great when you leave. I would recommend a hot stone massage for anyone, it is very soothing.
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Serenity - The Spa in Anchorage is a charming spa in an equally charming town - Anchorage. Denise and her staff are very friendly and experienced. They offer the full range of spa services in a very comfortable, inviting setting. I have had both a massage and a facial - both were excellent. I would highly recommend booking your spa services with Serenity.
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While staying in Louisville, I internet searched for a well-rated spa to get a massage and pedicure and found Serenity. It was a bit of a drive, but it met and exceeded my expectations. I've gotten massages for years and can be particular. The spa is located in a quaint old home. It is clean and the staff friendly. I found out later there's a fabulous cafe nearby in the town of Anchorage. My masseur was Chuck. He gave me the perfect stress release massage and easily adapted to my special requests. The atmosphere is warm and comfortable. My spa pedicure was equally satisfying, especially after I was given a complimentary glass of wine. Overall, an enjoyable experience at a reasonable price. I will certainly return.
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I have severe back and shoulder pain and the only thing that provides some relief is a massage. I've had a lot of massages over the years, some good, some bad and the massages that I've had at Serenity Spa are the best I've ever had! I wish I had time to go back more often. The staff there are all very friendly and accommodating. I can't say enough good things about Serenity Spa!
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Nicole gives the best massage I've ever had. The facility is small, but nice. They also do a two-part microdermabrasion that's the best I've ever had, too. I liked it enough that I bought a package.