Thank you for your comments. We love to hear when we have done a great job and our guest have enjoyed themselves and we look forward to your next visit to Billings.
Thank you for your candid comments. We love to hear when our customers have enjoyed themselves. We look forward to see you again.
I am so pleased you found our park and your family enjoyed your visit. I hope you will return again.
We are so pleased you enjoyed yourself at the Reef. We look forward to your next visit.
Thank you for your comments. We are pleased your family enjoyed your visit to the Reef. We care about our feed back and it helps us to know what works and what needs improvement from the guest's perspective. We do have many opportunites for special rates. Keep in touch with our facebook and website to take advantage of some great specials.
Thank you for your comments, I understand the high humidity in the park can be hard on sinus issues and I apologize for that. I hope you will return when you sinus issue has been resolved. We look forward to seeing you again.
We are pleased that your family had a good time at the Reef. To answer your question there is a discount for under 48" children of $2 off a regular admission. If you are attending on a week night all admissions are discounted to the same low price. Hot tub regulations are a city/state ordinance and are beyond our control. We look forward to your next visit to the Reef Indoor Waterpark.
Thank you for your comments, it saddens me that you were not satisfied with our facility. Water is noisy and we do need a warning system prior to dumping a large bucket of water on people. So those are not changeable issues. Your comment is that" it could be better", we would love to entertain your suggestions of what would make it better within the confines of the event. On the bright side we are pleased that you enjoyed the lounge as that is one of it's purposes to have a place for nonswimmers to relax also.
Thank you for your candid response, we are pleased you and your family enjoyed you visit and look forward to see you again.
It is unfortunate that you were uncomforatable at the waterpark, the environment is adjusted for swim suits, wearing street clothes will make a person very warm in this environment. Your hotel was priced to include the waterpark which we have found is favorable for most of our guests. We are pleased that your children found the facilities exciting. Thank you for your comments.