coco key water resort - boston
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coco key water resort - boston印象
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Thank you for taking the time to write a review of your experience with us. We greatly apologize that our team was not providing you with the service you deserve. That is not how we would like our guests to feel, and this will be taken to our team. We do hope that you will give us another opportunity to impress you with our service. Please contact us to discuss this matter further.DavidGeneral Manager
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We can certainly understand your frustration when your experience at our park didn’t meet your expectations. Your description is not at all what we want our valued guests to experience and we will promptly discuss with our staff the several aspects that were mentioned in your review. Receiving feedback such as yours gives us a unique opportunity to see operations within our park from our guest’s point of view and we will use your comments to further improve the experience for everyone. Thank you for sharing your experience with us. We hope to have a chance to regain your trust in the future.
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Thank you for taking a moment to let us know about your experience. We are truly disappointed that you and your family were not able to fully enjoy yourselves while here and we offer our heartfelt apologies. While we love having a park full of families, the past few weeks have been a real learning experience for all of us. We want you to know that we are working diligently to overcome any hurdles that we faced and help to make the experience at our park as enjoyable as possible. Thank you for sharing your concerns with us and please, come back soon.
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Thank you for letting us know how much you enjoyed your visit to CoCoKey Water Park in Danvers. Our indoor facilities makes it easy to enjoy the water any time of year in Boston. We’re pleased to hear that you took advantage of a package for your family and want you to know that individual tickets can also be purchased at any time, ensuring that everyone in your group can get in on the fun. We hope to welcome you back very soon!
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Thank you for taking the time to write a review of your experience with us. Please contact us to make sure this has all been taken care of. We greatly apologize about your experience, as that is absolutely not how we want our guests to leave feeling after their stay.
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You are correct; CoCo Key Water Park in Danvers is a great place for kids to enjoy the water. We also provide an atmosphere where our adult guests can relax and enjoy watching the kids have fun, too. Our Coconut Grove Adventure River is fun for the entire family, as well as our Wet Rooster Bar, where parents can enjoy a tropical beverage or a light snack while the kids play. We’re happy to learn that you enjoyed yourselves while here and we hope to welcome you back very soon. Thank you for your review.
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They do a great job and it is year round in New England, where we just had 8 feet of snow. It is great to be in water park knowing there is all that snow outside and your swimming. The price is high but there is fun in the water.
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Great time for the family. A little pricey on the food, but other than that it was a great time for the children.
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I normally don't do this, but I've never received such a wonderful service at the tradewinds lounge. I had Maria as a server she was very attentive her knowledge of the menu was very impressive. My wife had the grilled chicken margarita and it was very tasteful. I couldn't decide what to eat so Maria asked me what I'm in a mood for and I said something very comforting and she recommend chicken Parmesan which it was not on the menu but she went out of her way to make sure I get it. Needless to say it was EXCELLENT!!!! She rocks! Had the best experience will definitely go back again!
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We apologize that your experience was unsatisfactory and the park was too cold. This issue has been resolved and we are operating at our 84 degree temperature as advertised. Please contact us regarding your experience as we would love for you to return and give us another opportunity. David General Manager