Hello,We are really sorry for the inconvenience of your tour. Our guides are trained to act accordingly to nature's setbacks. They did all they are trained for to get you out safely and the course is actually 3 ziplines and the bridge so you actually did the whole thing. Calling it unsafe is affecting our business which has a perfect record. We are sorry for all your troubles and please reconsider if its really unsafe as the guides did all they had to do to keep you safe. The weather is something we cant control. Thank you for understanding.Thank you.
We had a ball ! It's safe, no worries.Very experienced staff. For cruise ship folks it won't take up your whole day. I highly recommend this experience , you won't regret it ! Cesar & Alfonso are fantastic !! We'll be back !JR Stinnett
We went on this tour from one of the cruise ships that ported in San Juan for the day. Communication was excellent and our guides picked us up right on time. They were friendly and courteous, telling us about the island and various sites on our way to the course. However, the course itself fell short of what we were expecting. I had asked Alfonso via email how many zips there were, but he never answered that question directly. I guess I should have pressed the issue, because once we arrived we discovered there were only 3 ziplines plus a short bridge. For $99 a person (plus tax and tip), we were expecting a bigger course. I DID appreciate that our guides took numerous pictures of us with our camera for free. Looking back at the photos, we did have a good time. The course just fell short of what we have done in other locations for a similar price. Shame on me for not asking more questions about the course up front.
Very friendly and accommodating company. There was 10 of us and only 6 went zip lining. They had a fabulous time. The other 4 of us went on a customized tour of the area. Very thoughtful and well planned. They accommodated my 84 year old mother, who is partially disabled. Would highly recommend!
awesome experience and probably the best part of my entire vacation.the tour guides were great and experienced and very knowledgable, as we got a scenic tour of puerto rico as well during our drive. i learned so much about the history and nature of puerto rico while having a ton of fun.we went hiking both on land and through a stream, zip lining, and swam in a water hole with a waterfall. we even found a passion fruit tree which we were actually able to eat the fruit from.i highly recommend this tour!
Fantastic excursion. Alfonso and Ceasar were great! They were very knowledgeable and very patient with the folks who never ziplined. Property is very pretty. The ziplines were perfect for the first timers. There was also a hike and an enjoyable break with a dip in the water hole. The kids (9 and 11) loved it. It was the highlight of our vacation. Also they were very helpful in guiding us to and from the site as well as recommending other sites/restaurants for our vacation. Thank you!
Alfonso and Jorge were our guides on this wonderful zip lining tour. We all felt very comfortable because safety was their first priority. They also provided information about the island and its history. Extremely nice people - we had a great time!
We are staying in Dorado, so this zip line tour really was close by. We met Alfonso and Cesar at Krispy Kreme and followed them to the starting point. We (one adult, three teenagers) were shown how to use our equipment and taken on a short hike to the first platform. The first zip line is 800 feet. The guides also pointed out quite a bit of the jungle plants, which we found spectacular.In all, the tour lasted about 2.5 hours. I highly recommend this if you're staying near Dorado.
These guys are great!! I went to PR for a week with four of my friends and this was the most fun we had the ENTIRE trip! Their prices are very reasonable, and the experience was very intimate! I recommed them to everyone!
It was a great day.... We were all alittle nervous trying for the first time and weather was not so good. But the owners are so kind and comforting in teaching you to be safe. It was so worth every dollar. I highly recommend to anyone visiting PR. Meeting at Krispy Kreme was a special treat!