house for an art lover
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house for an art lover印象
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My daughter wanted to treat me to an early Mother's Day so we went to the Cafe at 12:00. We had already checked the menu online so were most surprised to see that it bore no resemblance to what was actually on offer both from the 2 / 3 course options and Cafe Lights Menus. My Gruyere and Leek Tart looked and tasted magnificent for the first bite. Alas the tart was cold in the middle so it was returned. My daughter had finished her main course when my replacement finally arrived some 20 minutes later. Only one part was hot, the rest was tepid, if that. The texture was rather mushy as if the item perhaps had come from the freezer and reheated? I ate it but felt queasy. I was informed that I wouldn't be charged for it. The cafe was very busy but we had been overlooked and had to ask for the sweet menu. My pear pastry was tasty but had the texture of being microwaved. My daughter's chocolate tart was tiny with what looked like a swirl of ganache on top and another smear of ganache on the plate. Sorry, it looked less than appetising because of the colour.I came home and double checked the menu. It is not what we were offered today. All in all the food is indeed very tasty but something clearly went wrong in the kitchen today.
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We love this place as one of our children was married there some time ago and they were brilliant.We were able to go for lunch recently and the standard hasn't dropped. The food, service, atmosphere was first class and we enjoyed a lovely lunch, beautifully prepared and served by people who obviously know their craft.Hope it's not too long before we are able to go back again.
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Dear whitsup1, Many thanks for your recent feedback. I am delighted you had a wonderful wedding day at the House. I will pass on your thanks to Craig, Rachel and the rest of the team.I do we can welcome you back to the house very soon. Kind regards Shona Ferguson
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Dear Wendee2014, Many thanks for your recent review. I am delighted you took the opportunity to visit House for an Art Lover and tour our fabulous rooms; they certainly are unique as you say. So many beautiful features to look at and enjoy. We hope to welcome you back to House for an Art Lover very soon. Kind regards Shona Ferguson
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We visited the restaurant on a Sunday in February and enjoyed an excellent lunch I would recommend booking a table in advance as it is obviously a popular venue Super lunch and excellent value
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Dear Elaine002,Many thanks for your recent review.I am delighted that you enjoyed a beautiful lunch in the Art Lovers Cafe. We are very proud of the service provide by the staff and quality of the food provided by our team of chefs. I do hope we can welcome you back soon to the Art Lover's Cafe.Kind regardsShona Ferguson
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Dear MaryFN,We take any alleged food poisoning claim extremely seriously and this review comes as a complete surprise. We have checked back on our files and nothing has been reported by yourself or any of the parties in question to any of the team or management in the House. Additionally no other diners over the festive period, including the day in question, whom also had the turkey have reported anything to ourselves here at the house. I can assure you that we do have robust procedures in place for such incidents. We have very high levels of hygiene and all our team are trained food handlers.May I suggest it could have been something else eaten by the person in question, either earlier or later in the day depending on the onset - as we don't have the details we unfortunately can't help or advise in this regard.As you state in your review you have had a number of good lunches here and hopefully this won't detract from you returning. RegardsShona Ferguson
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Dear mammajay,Many thanks for your recent review. I am delighted that you enjoyed your visit to House for an Art Lover and the Art Lover's Cafe. I do hope we can welcome you back soon. Kind regardsShona Ferguson
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Dear helen263,Many thanks for your recent feedback and I am delighted to hear you have enjoyed visiting on several occasions. I do hope we can welcome you back to House for an Art Lover very soon. Kind regardsShona Ferguson
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Dear Ellie186534,Many thanks for your review. House for an Art Lover is such a peaceful calm place to visit and I am delighted you found this yourself. I am glad you experienced the whole House and took the opportunity to visit our cafe, shop, tour the House and enjoy the stunning park. I do hope you can return soon to House for an Art Lover.Kind regards Shona Ferguson