Had a nice facial with Jennifer. Area was very clean and nice. Front desk staff very nice too. Had hair colored as well and was offered a 62 dollar product I declined. Overall nice place.
We have availed ourselves of relaxing massages here several times over the past few years while vacationing and staying at the Marriott Mystic. The services provided are always high quality, and you do pay high prices. The facilities are very nicely done, however the space overall is probably just too small. There is a "relaxation area" that was too crowded and noisy on this last visit to even enjoy it. The locker rooms are tight but fine, and there is a steam room but no sauna. The only hot tub is located outside the spa with the hotel pool, which is disappointing since it's often crowded with children.
Started with a massage with Tara and may I say it was WONDERFUL!! If you get a chance to book with Tara definitely do so. Followed up with a facial and manicure that were equally lovely. Definitely get what you pay for.
Samantha, the manager, is awesome and will go out of her way to make your experience perfect. I've had a massage and pedi's there...plan to spend most of the day to take advantage of the relaxation!
I went to the red door spa in Groton yesterday and I have been there before and it is always an enjoyable experience. I do get messages elsewhere but every now and then I like to enjoy the whole experience. the staff is very pleasant working to be sure all your needs are attended to. the relaxation room is nice and comfortable and then the masseuse comes to get you. I had Zida for a 50 min deep tissue and she did an exceptional job! after I utilized the pool and fitness center then before I was done spent some time in the steam room. it was a great day. again a little pricey but I'd say its worth it!
Booked the day of because I went on a whim, and it was great! With my 50 minute Swedish I had access to a co-ed relaxation room that had kcups for tea and coffee as well as apples biscotti and lemon water. There was also a small spa menu and seating for those who want to order something a little more filling. Each locker room has lockable lockers a steam room showers, toilets shaving and hair supplies as well as robes, towels and sandals. The service gives you access to the hotel pool and fitness center which are both fairly big for a hotel of this size. Nicole was my masseuse and she did a really great job. I'd call it the second best massage I've ever had, and I go every couple of months! Prices are on par for what you get and the front desk staff was helpful and friendly. Only two complaints, I wish there was water available in the locker rooms for when you exit the steam room and the steam room didn't have a drain and although the seating and walls were cleaned thoroughly the floor suffered from being under water constantly. If you are in town for one of the casino's give it a go.
My husband and I went there for my birthday for a couples massage. The providers were a little late picking us up from the waiting area. The massage was great but it just didn't seem like an 80 minute massage, more like a 60 minute.I was disappointed that there were no sauna but the jacuzzi made up for it. We will probably give this place one more shot.
Wonderful massages and facials!! I love getting here every opportunity that I can get! Ultimate relaxation and just one of my favorite getaways to relieve stress and feel like myself again!! Love the service and the spa!
I have received a gift certificate for a facial and pedicure for Christmas for the last few years. It has always been a wonderful and relaxing experience. All of the staff have always been excellent. I look forward to using my gift certificate this year.
My wife and I booked a couple's massage on a birthday Valentine's Day get away weekend. The online booking application wasn't complete or accurate and we had to call to get what we wanted. The name Elizabeth Arden, the website, the write ups all implied something special. Pretty average is what we got...a pretty expensive average at that. The massage was listed as 50 minutes. Closer to 40 at best is what we got. You could hear the kids playing in the hotel pool area next door. That doesn't do much for ambiance and tranquility. We have been to many wonderful spas. This one just didn't match up.