Thank you for the great review! We are happy that you had such a fun trip and hope you will keep coming back!
Thank your for trusting your transportation to us. We are definitely in a high-paced atmosphere with a departure every half hour during the summer. We are happy that we were able to grab your needed items from your car and get them to you before the boat left. We hope to see you again on a return trip to Mackinac Island!
Thank you for your continued support of Shepler's! We can't wait to see you on your next trip!
Thank you for posting pictures to go along with your great review. We are happy to hear that you and furry friends had a great trip with us. We look forward to having you onboard on your future vacations to Mackinac Island.
Thank you for the recommendation. We are lucky to celebrate 70 years in business this year because of loyal guests like you. We can't wait to see you on your next trip to Mackinac Island!
Thank you for riding with us and for taking the time to tell the world about your experience. We have worked really hard for the past 70 years to get the system down and we are happy that it worked so well for you. Come back and see us soon!
Thank you for taking the time to write about your experience. We are sorry to hear that you were not pleased with our services. We do have all of our overnight guests come to the unloading area on the dock so we can take care of any luggage that needs to go to the Island. Once on the dock, you do have the choice to go and park in our free lot yourself, or to pay the $7.00 drop off fee for us to park the vehicle. The lot that you have referred to that we shuttle from is not our overnight lot. It is our satellite parking for guests visiting for the day, so you are not able to leave your vehicle there overnight. We have a separate lot for overnight guests that would require a parking pass that you get at the dock. So, we encourage all of our overnight guests to come to the dock so we can conveniently take care of their luggage and supply the needed parking pass.As for the speed of the boats, we have the fastest ferries on the Straits, taking just 16 minutes to get to the Island. Arnold Line has used their classic ferries all this year and it takes between 35-45 minutes to get to the Island with them. Therefore we are taking more people to the Island this year and we do have limited parking space at our dock.With that being said, we never want our guests to feel like they are a commodity and we apologize for that. We hope that you will give us another chance in the future.
Thank you for review. One of our main goals is to keep our vessels clean. We think it just adds so much more to your trip to Mackinac if it starts out on a clean boat. We are happy that you noticed! Please come back and see us again on your next trip to Mackinaw City.
Thanks for visiting with us from Minnesota. We are glad that you had a great trip and we hope that we will see you again next time you are over this way.
Thank you for such a great review. We are seeing more people use our St. Ignace dock because of the laid-back atmosphere. We are happy that you enjoyed it. See you next time!