infinity-ovation yacht charters
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infinity-ovation yacht charters印象
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What a great way to see the city. You jump on in St clair shores and take the river all the way down to the city. The views are so nice. The food on board was good. Was not sure what it would be like, but overall very nice. I was a guest of a group of about 70 people. They had a full bar and a lot of fresh food. Its worth your time.
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Very nice yacht, fabulous staff and great food! We were treated to beautiful views of the Michigan coastline and Canada during a very smooth, comfortable cruise.
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Let me start with the positive; food, amazing, service on the boat during my wedding, outstanding, bar service, tremendous and love the staff that really helped with our 4 children that were our bridal party. The not so good; from the beginning, after we signed and the contract and gave the multi-thousand deposit, there were inconsistencies between the 2 consultants we were working with. We also did not see the ceremony site on the first visit and only saw it after signing the contract and were disappointed by all the orange cones and cars in the area. The most upsetting part was the day of when I arrived and boarded the boat and the Cruise Director asked me if "they" had talked to me about getting dressed on the boat (as I am standing there with my huge gown) and she proceeded to say they normally don't allow the bride to get dressed on the boat. Really?!?! Where was I supposed to go at that point (ceremony is in 45 min) and why had none of the folks we had worked with for MONTHS ever tell me this when all the time we informed them I would be getting dressed on the boat. Another caution; while the package is inclusive there are a lot of small things that add up - take note that the package does NOT include linens for the cocktail tables (and why would you not want those covered??) so you are forced to pay $24 per table plus the 26% service fee they charge for EVERYTHING. The event itself was amazing but buyer beware and it seemed to us that after the deposit was received, we didn't get the attention we had in the beginning. I heard a new owner came in a few years ago and it seems the customer service has shifted to purely concern over the profits. That's too bad!
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Hi MarkI am very sorry to hear about your less than best experience aboard the Ovation. I can assure you that we are working every day to perfect our process with the best crew in town. Please contact us if you wish to provide any further details on your experience at marketing@infinityandovation.comWe thank you for your time and apologize once again-Bethany