Tours are given on certain days, it is interesting to see how Fiesta ware is made. The museum is small, but jam packed with rare and beautiful pottery made by the company. The factory outlet has a large selection and the factory seconds prices are reasonable.
We set up the tour way in advance and it was well worth it. The tour guide and ladies in the store were very nice to work with. The seconds available were great fun. It was a great place to visit.
So, if you haven't been to Newell, WV you are probably like most of America. This is absolutely a destination location for the Fiestaware line of Home Laughlin China. Sadly, we didn't have an opportunity to do further exploration of the town because of the monsoon that came barreling through town on that very wet Sunday, July 27th. Although we also missed the tours that only occur on weekdays, a visit to the seconds room is well worth the trip. The opportunity to rummage through a room full of colorful bins of china is priceless. The true shopper will delight in this opportunity. Overall, it was a fun little visit and if you focus your time on the seconds room, rather than the main room, the pain in your wallet will be lessened considerably! What I don't understand is why the main shopping room is not any cheaper than your local department store. As my wife pointed out, the prices weren't any cheaper than our local Kohl's or Macy's. One other thing to point out is that the bathrooms were spotless and much appreciated considering our long drive in from NY that day :)Worth a trip if you are anywhere near Newell, WV.
We stopped to shop and take the tour. The tour is about an hour long and very informative. You get right in there, but remember to bring sneakers!! Afterwards we shopped and found great deals in the seconds area.
Almost every year when I travel to Northern Ohio to visit family, I go to the Homer Laughlin factory in Newell, WV for a shopping spree with my cousin. You can get discounts on first quality FiestaWare dishes in the outlet showroom, but the real bargains are in the large room with the seconds. Often it is difficult to determine what is wrong with the seconds. We enjoy the adventure of picking through the stacks of dishes and bowls to find something special. At the factory you can find styles and colors that are not in the stores, and there are great deals. A small FiestaWare serving dish at Macy's may be $25, but in Newell, first quality could be $15 and second quality $6. I try to limit my purchases to what I can carry on in a cheap suitcase. It's a fun trip if you're into adventure shopping.
I have collected Fiestaware dishes for many years so was excited to visit the company and take a tour of the production area.We'll worth the two hr detour from our route.Enjoyed the seconds room and made a lot of purchases.Fun to tour the factory but it was often very difficult to hear the tour guide on the tour unless you were right next to her...some voice amplification would really help. Amazing to find out how much of the pottery is still done in part, by hand...If you are buying dishes - especially seconds which take longer to hunt through - and doing the tour give yourself plenty of time. We were there about 3 hrs.
If you like or collection Fiesta dinnerware, you have to make the pilgrimage at least once, and make sure you take the facotry tour. We come here a lot and did the tour on our first trip, in the summer, in the factory = hot! But enjoyed it very much. Interesting tourguide and nice people in the facotry. Tried to stay out of their way... stock up at the seconds store, it's well worth the trip.
We are so used to seeing photos, films, etc. of pristine, state of the art manufacturing facilities - not so here... Pulling into the complex is a bit disconcerting but their outlet store is great with wonderful service. I was hoping to go to the big tent sale but did not want to stand in line for 2 hours just to get in - thank goodness the outlet was open. Maybe I missed some deals but I am happy with my purchases, I saved $$ and time. They always have items you have never seen before and even though I don't want/need them, it warms my heart that they are here, being produced and people love them. BUY AMERICAN!!! (OK, some of the textiles and such aren't made in the USA - read the labels...)
You need a reservation for this tour and they can only accommodate 20 or so people a day. The tour is great - our party loved being so up close. We also really enjoyed the museum and bought items in both the showroom and the large "seconds" room.
I am so thankful that I live close to Homer Laughlin China Company Factory outlet! Most of my Fiesta has been purchased in the seconds room. You need a little time - and make sure you bring a small towel or cloth - but the bargains are great! The dishes are just stacked on pallets or in bins - vases, mugs and specialty items are in the back on shelves. Some things are even in plastic milk crates on the floor. You need a cloth to wipe down your fiesta to make sure it looks good. If that isn't how you would like to shop, you can shop the main outlet store, where everything is first run, clean and ready to be boxed. My favorite time to shop is during or immediately following their tent sales. The prices are even better during that time. Christmas is also a nice time to shop. You can find previous years' Christmas ornaments, grab bags (not fiesta, but other homer laughlin china) and all kinds of special buys. If you love your Fiesta, this stop will be well worth your while.